Treatment Provider

Dilip D. Madnani, MD, FACS
Facial Plastic Surgeon, Board Certified in Otolaryngology – Head and Neck Surgery
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*Treatment results may vary

Almost six months...

I am nearly at the six months mark and have been patient and more than willing to change my initial evaluation. Sad to say, I have a hole behind my right ear, the positive results (lessened jowling) are greatly diminished to nearly nothing and I can think of very little of a positive nature to report. I do not look deformed. I guess that is positive so I'll take it. But the expense, the lack of oversight, the arrogance of the surgeon and the failure to provide what was promised is a sorry combination that needs to be bumped up to the BBB. Since there is no anesthesia per se, there is no reporting to agencies that monitor ambulatory surgery suites. Hence, no IV sedation and the use of oral medications promoted ad nauseum as a consumer "benefit". Baloney. The cleanliness and adherence to certain standards are left to the discretion of these business people.
One of my many regrets is my failure to insist on the inspection of that "surgical suite". One look and I would have been out of there. I will wait for the one year mark to consider further help from a fully credentialed plastic surgeon. In the meantime, for those of you that are going forward, I wish you the best.. for those of you that are having second thoughts please profit from my mistake and really do your research. There are satisfied customers. I just do not happen to be one of them and, as a nurse, I am embarrassed.

4 weeks as promised

So... I am four weeks out and I've added a lot of pictures because they are worth more than a thousand words, I'm a lousy photographer and no one else is home right now. I am still experiencing a lot of discomfort......feeling as though I have a rubber band around my neck. The sensation is one of pulling on my ears and burning across my upper throat. The irony is that I now have a double chin that I never had before and seems to have been surgically created. Aside from the esthetic failure, the more I reflect on my overall experience before, during and after this procedure, the more I am certain that this has been an almost wholly negative enterprise. I don't know what possessed me. I would not go to a hair salon that could only perform one haircut...why would I go to a surgeon who could only use one technique regardless of my age, facial contour or esthetic need?? Yes you can choose one from column A or one from column B add ons like choosing options for a car..... but there is no artistry here. Poor, poor choice.
And I will not yet address the more important issues about my overall experience.
I was told that healing takes some time so I would like to post again at 2 months. Until then, good luck to everyone. I would love to read postings and see photos from patients who are more than one year out. I am still grateful for this forum.

OMG!

I am readying myself for my return to work tomorrow but I wanted to thank everyone for their support. I did contact LL yesterday morning and Dr. Madnani did call me back within a very reasonable time with a suggestion for medication and reassurance that this had occurred with another patient who, ultimately, had a good result. He suggested we touch base again Friday. I took Ibuprofen before bedtime and again at 4 a.m. and had a reasonably good nights sleep. This morning I received a call from the office manager who suggested I come in to see Dr. Madnani. I first declined but then reconsidered since I wanted him to check the tightness I was experiencing before returning to a busy work schedule.
I thought this was a very positive step toward possibly resolving the issues pertaining to my perception (and I've had this face for a number of years now) that the left side of my face has a very "done" look. (Once ascertaining that this incredibly tight feeling I've been experiencing when asleep is a normal process during the healing phase.) Dr. Madani walked in, stared at me and said "what can I do for you?" I explained that I'd been invited but it really went down hill from there. From across the room he told me things were fine. He finally did a tactile examination of my neck and, after prompting, agreed the tightness would loosen and the hard lump under my chin was a muscle. I did not, at this time, bring up the fact that the fat grafting under my eyes was already gone. Can you imagine? I am now told that results would not be evident in two months but in 6.
For right now, I will put this aside. I made a bad decision based on expediency.
If you want good customer/patient relations, this is not the place. If you want defensiveness, you'd be satisfied. What I've said to my friends who were contemplating walking down this same road is ABSOLUTELY NOT!
In the grand scheme of things....I will go to work tomorrow and this will all be put into perspective. Thank you for providing this forum. I will keep you updated.

Provider Review

Facial Plastic Surgeon, Board Certified in Otolaryngology – Head and Neck Surgery
800A Fifth Ave., New York, New York
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy

It is too soon to make a final determination in qualifying my experience. Will update as my healing progresses but so far this is where I stand.