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Should Have Known Better - Melville, NY

UPDATED FROM OhmyG
5 months post

Almost six months...

OhmyG
$10,100
I am nearly at the six months mark and have been patient and more than willing to change my initial evaluation. Sad to say, I have a hole behind my right ear, the positive results (lessened jowling) are greatly diminished to nearly nothing and I can think of very little of a positive nature to report. I do not look deformed. I guess that is positive so I'll take it. But the expense, the lack of oversight, the arrogance of the surgeon and the failure to provide what was promised is a sorry combination that needs to be bumped up to the BBB. Since there is no anesthesia per se, there is no reporting to agencies that monitor ambulatory surgery suites. Hence, no IV sedation and the use of oral medications promoted ad nauseum as a consumer "benefit". Baloney. The cleanliness and adherence to certain standards are left to the discretion of these business people.
One of my many regrets is my failure to insist on the inspection of that "surgical suite". One look and I would have been out of there. I will wait for the one year mark to consider further help from a fully credentialed plastic surgeon. In the meantime, for those of you that are going forward, I wish you the best.. for those of you that are having second thoughts please profit from my mistake and really do your research. There are satisfied customers. I just do not happen to be one of them and, as a nurse, I am embarrassed.

OhmyG's provider

Dilip D. Madnani, MD, FACS

Dilip D. Madnani, MD, FACS

Board Certified Facial Plastic Surgeon

4.9 | 365 Reviews
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OhmyG rating for Dr. Madnani:

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Replies (5)

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December 27, 2013
I thought mine was bad but yours looks worse...I do continue to get some kind of rash every year under my neck. I do believe it is still from the what ever that they gave me in the shots... I am so glad I was able to get my money back or I would be a lot more anger . I wasted a lot of time with this and still need to have surgery to fix what was done in 2009 or 10 don't recall the exact date.
January 10, 2014
I had the face lift and laser on my face 5 months ago. The laser gave me 3rd degree burns that got infected on the right side. I am still driving over 2 hours every month for treatments. My neck feels like it has duck tape on it and has huge red scares. It hurts and feels like it is being cut with a sharp knife when touched. Can you tell me how I might be able to get my money back. I was told yesterday that after the year mark they might be able to cut the scars out. My email is ardconnie@yahoo
March 23, 2014
How in the heck did you get your money back? They wouldn't even acknowledge my phone calls and pictures! Good for you. It cost me $9300 and probably another $300 on medication.
December 27, 2013
dear should have known better.i feel exactly the way you do, you said it perfectly, as i had said before my surgeon was dbl board certified and had excellant credentals and he was even voted with highly praised awards,and still he did a horrible job, but like you i was just happy i wasn't deformed.I was the last patient and i had to wait 5 hrs in the surgical room, because of mishaps with his other patients i found out later, this type of facial procedure isnot the way to go, absolutly even if the dr does a good job, it still doesn't last as long as a real facelift, they just pull the skin up they don't fix the underlying reasons for the hanging skin.please people think about it, only an hr for the procedure it takes longer then that to put your makeup on, a real facelift takes 6 hrs and is worth every penny.please don't do it and even more so if you are over 60 because you will have more loose skin and that is not what the LSL helps it just pulls it up, so the wrinkles are still there only then they sweep up.instead of hanging but they are still there and look awful.
January 12, 2014
Sorry I did not get involved with these comments before. had my lift done by dr. roy and my face looks worse, my earlobes are sown in so I have no ear lobes anymore and, the jowl under my neck is worse and gets worse as I get older and gain weight, my cheeks are sunken in and the corners of my mouth have a lump of vertical fat, all these procedures are a rip off and people need to really do more research and see actual patients instead of seeing photos. money wasted
March 23, 2014
Avril: Read my post above. I too have no earlobes, one ear is elongated, and both are attached to my face! Oh yes, no more do I have high cheek bones, just an elongated face. So sad. I just don't get: how do they get away with it?
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March 20, 2014
Wow, So sorry that you have had to suffer such a horrible ordeal with this company. Many of us have and I cannot figure out why women are not getting 2nd opinions... Every person that I have seen and known to have this lift has one complaint or another. I wish I had more information and that realself had existed when I had decided to have my surgery done. I wish someone had warned me! I hope that you continue to improve and find peace with yourself. Best, Chrystal.
March 22, 2014
Thank you, Chrystal. I wish I had known of this site but I'm trying to get the word out as much as I can. There are some happy patients but it just seems that the good is good but the bad is devastating...and the bad seems to far outweigh and outlast the good. Again, thank you for your good thoughts. All best to you.
March 23, 2014
I'm with you OhmyG: wish I knew but I bought into the amazing Sales Pitch. And my problem was I thought they were compassionate and cared. Nope. Its been 2 1/2 years, my chin is constantly "aware" of the weird feeling. My ears are sewn to my face, right ear elongated and both are huge! lump by my chin, no defined jawline anymore. What I do have is a lump at my eye, and a huge lump by my chin, and a chin that is indented. I've learned to live with it and don't beat myself up anymore. It is what it is..and maybe I can grow old with inner peace, and ignore my outer distortions. Hah, not to mention my right eye - does not quite sit properly in it orbit. Awful. Live and learn. I too was hoping my posts would just stop one person from believing in these butchers. Shame on them.
August 9, 2014
i also had a LSL at the same office. would i do it again. nooooooooooooooooooo......i still have issues......but not as bad as yours......... mine was done 2/14
UPDATED FROM OhmyG
28 days post

4 weeks as promised

OhmyG
So... I am four weeks out and I've added a lot of pictures because they are worth more than a thousand words, I'm a lousy photographer and no one else is home right now. I am still experiencing a lot of discomfort......feeling as though I have a rubber band around my neck. The sensation is one of pulling on my ears and burning across my upper throat. The irony is that I now have a double chin that I never had before and seems to have been surgically created. Aside from the esthetic failure, the more I reflect on my overall experience before, during and after this procedure, the more I am certain that this has been an almost wholly negative enterprise. I don't know what possessed me. I would not go to a hair salon that could only perform one haircut...why would I go to a surgeon who could only use one technique regardless of my age, facial contour or esthetic need?? Yes you can choose one from column A or one from column B add ons like choosing options for a car..... but there is no artistry here. Poor, poor choice.
And I will not yet address the more important issues about my overall experience.
I was told that healing takes some time so I would like to post again at 2 months. Until then, good luck to everyone. I would love to read postings and see photos from patients who are more than one year out. I am still grateful for this forum.

Replies (5)

September 1, 2013
Should Have Known Better - Melville, NY Give it a chance to heal, I went to a privet doctor, took me a year to look my best, you will look better every day, you just did major surgery on your face, your going to start looking real good in about 6 mo, but like I said your best look will be a year out,
September 2, 2013
Dear jazz lace In October, my surgery will be three years old.
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September 4, 2013
To nobody in particular. I am very confused. I have attempted to be supportive. If I feel I got what I paid for and am happy with my results I should be able to say so without being attacked.
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September 5, 2013
ColoradoMaiden, aka Connie Lea, right...? did you create an new profile...?...you look very nice by the way...great work! By the way you have never offended me ever....not sure what that thread is about here. Also I had my follow up and thanks to all that have messaged me, I will be posting and replying to each one that send me a message as well. Been very tied up with work but have much to share just have to sit down and type it all out. More to come. Thx for all the support ladies!
September 13, 2013
I am thinking of having this done in Melville as well so your post was very interesting to me. Has anyone else had this done at that location as well, I realize that beside the proceudre it all depends on the skill of the Dr.
September 13, 2013
my understanding (from another plastic surgeon) is the procedure and lsl policy that is at issue. the dr that did mine had a good reputation in his individual practice but the lsl result and procedure itself was horrible. the procedure is a "one size fits all" regardless of your personal needs. my very best advice to anyone is steer clear of any lsl , go to a private practice dr where there is some accountability.
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September 13, 2013
I could have gone to the local PS but I made the decision to have LSL. The cost was not much different. We had the consultation and went over what I needed and what was recommended. I made the decision and four months out am still happy with the results from my LSL. Of course every patient and every doctor is different, maybe I just got lucky. The fact remains that I have had a good experience. I am sorry that yours was not as good and your doctor not as skilled. I do hope you find the answers you deserve and get the results you deserve.
January 6, 2014
Why would you chance and even consider Lifestyle Lift after hearing these horror stories? I took a friend to Lifestyle Lift and was horrified at her story if a woman next room who was screaming and crying from pain. You will be operated in a non sterile room that causes these many problems of bacterial infection among Lifestyle Lift patients. My friends doctor hasn't yet called back as she needed a prescription for antibacterial ointment. I've been to other plastic surgeons office because I take care of people Qmaster surgery. Lifestyle Lift is a mill and you are ma disposable product once the surgery is over. They need to be shut down to prevent more victimization of people!
January 6, 2014
Totally agree with you. These marketing scam has trained doctors in their payrolls to have no accountability towards their substandard work because it is an assembly line. You are left powerless .
January 6, 2014
very well said thank you sooo much i hope more people will pay attention to this and i wish i had found this site before i went through with it, i was more concerned about my dr and didn't find this site until after the fact. please don't do it.
January 6, 2014
yes exactly
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January 6, 2014
I agree with you but it seems impossible to get them shutdown......Where is out protection from All this miss- leading advertising. We have none.
January 6, 2014
I DON'T KNOW WHAT WE CAN DO TO STOP IT, BUT IF YOU COME UP WITH A SOLUTION LET ME KNOW. i'LL BE ALL OVER IT, I REALLY WISH I KNEW HOW, BUT THE DEBBIE BOONE GETTING ON BOARD WITH IT DIDN'T HELP, I LOST ALL MY ADMIRATION FOR THAT FAMILY WHEN SHE SIGNED ON. IF ONE SINGLE PERSON HAD A BAD EXPERIENCE THAT WOULD BE ENOUGH BUT THERE ARE 100'S. THIS NEEDS TO BE STOPPED ITS NOT LIKE THE INFO COMMERCIAL OF SPRAYING PAINT ON YOUR HEAD THIS IS CUTTING DEEP INTO YOUR FACE IF IT DOESN'T WORK ITS NOT AS SIMPLE AS WASHING IT OFF.PLEASE PEOPLE THINK ABOUT IT,IT IS NOT A QUICK AND EASY FIX DON'T DO IT.
September 13, 2013
It's been 3 years for me on October 15, 2013. I still sleep at night with my hand under my chin to eliminate me chin hitting that horrific lump under the chin. It still is uncomfortable. I need to speak to my internist. The choking? Daily to the point where I have to lean over the commode because I feel like I have to vomit. Gagging, is what it really is. Booklover5026 not sure if it depends on the skill of the doctor, supposedly Dr. Catalfumo was a plastic surgeon for years. Look him up in Florida. LSL said he "retired", he's now "practicing - (great word) in Stuart Florida under a different company. His patient died after being raced out of LSL in West Palm. Check it out. I'm not sure if "experience" has anything to do with it, or if in fact, its "how many patients can I move in a day". Experience or not experience. And why exactly can LSL get away with using "doctors" that are not plastic surgeons? You tell me. Cynical? you bet. Can't say a nice word? Can't think of one. I'm just the person that put trust in what I was told.
UPDATED FROM OhmyG
15 days post

OMG!

OhmyG
I am readying myself for my return to work tomorrow but I wanted to thank everyone for their support. I did contact LL yesterday morning and Dr. Madnani did call me back within a very reasonable time with a suggestion for medication and reassurance that this had occurred with another patient who, ultimately, had a good result. He suggested we touch base again Friday. I took Ibuprofen before bedtime and again at 4 a.m. and had a reasonably good nights sleep. This morning I received a call from the office manager who suggested I come in to see Dr. Madnani. I first declined but then reconsidered since I wanted him to check the tightness I was experiencing before returning to a busy work schedule.
I thought this was a very positive step toward possibly resolving the issues pertaining to my perception (and I've had this face for a number of years now) that the left side of my face has a very "done" look. (Once ascertaining that this incredibly tight feeling I've been experiencing when asleep is a normal process during the healing phase.) Dr. Madani walked in, stared at me and said "what can I do for you?" I explained that I'd been invited but it really went down hill from there. From across the room he told me things were fine. He finally did a tactile examination of my neck and, after prompting, agreed the tightness would loosen and the hard lump under my chin was a muscle. I did not, at this time, bring up the fact that the fat grafting under my eyes was already gone. Can you imagine? I am now told that results would not be evident in two months but in 6.
For right now, I will put this aside. I made a bad decision based on expediency.
If you want good customer/patient relations, this is not the place. If you want defensiveness, you'd be satisfied. What I've said to my friends who were contemplating walking down this same road is ABSOLUTELY NOT!
In the grand scheme of things....I will go to work tomorrow and this will all be put into perspective. Thank you for providing this forum. I will keep you updated.

Replies (5)

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July 31, 2013
July 31, 2013
Unfortunately when I subtract the cost of anesthesia LSL was nearly as expensive. That is part of my anguish. Being stupid X2. But I am not ashamed and will do what I can to dissuade those I know to stay away. They need to change or be closed down.
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August 1, 2013
To the lady who thinks we got what we paid for: no we did not, a lot of us paid big $$$ for this, we got screwed...
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August 1, 2013
Hi bigawle, I second ladynthedesert! if you think that $10,500 is chump change and therefore we should not have any expectation I take offense to that. Further did you actually have the surgery...I cannot tell from your profile pic...? not cool!!!!!
August 2, 2013
Ladies- There are 2 classifications of Lifestyle Lift victims that are now emerging: the unlucky ones who have severe scarring, and the "lucky" ones who paid >$10K for an office park mini-face lift with short-lived results. I am in the former group as only paid $4800 but was permanently disfigured. Your recourse is to see a medical malpractice attorney, reporting your doctor to your state Medical Board (if you take their licenses away, then the company cannot continue), and report Lifestyle Lift to your state Attorney General.
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August 9, 2013
Victim: I just had a consultation with a very highly recommended PS closer to home. She said my face and neck lift was done beautifully.
August 9, 2013
I had both eyes done and my regular doctor tried to look for a scar and couldn't find anything at all. My neck looks great, There are a little lumps behind my ears, but my hair seems to cover it up. I think i'm the only one that even notices it because I know its there.
August 9, 2013
Hi Connie....Thank you for your posts. I, too, will probably get a second opinion but want to wait until after the two month mark. What made you go for a consultation? Thank you, again and I am pleased to hear about positive results!
August 8, 2013
I had a life style lift done in August of 2011. I had a lot of work done. I was a 55 year old male who decided I didn't recognize myself in the mirror anymore. I had eyes, upper/lower done, neck done, and both checks. The look afterwards was alarming and the bruising. The eyes healed first and look amazing, no scars. The scars behind my eyes took about 6 months to really go away and not be noticed. I couldn't take care of myself afterwards as my eyes were almost swollen shut and the neck work I had I couldn't hardly open my mouth or swallow. I had to have someone help get me food I could eat for the first 3 to 4 days. I wasn't prepared for all of this. But I have to say, after all is done, my regular doctor who didn't know me before thought it took 20 years off my looks. People who have known me less thought the same. People who knew me 20 years ago had less dramatic of a reaction, but I think its because I looked like I used to that many years ago and they knew me then, it wasn't as big of a change. I have not been sorry I have done it. It was good for my self esteem.
August 8, 2013
Where did you have this done? Are there photos? Is there a previous post?? Thank you.
August 8, 2013
I am curious as to what made you come back to post on RealSelf? This seems to be your first post...?
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August 9, 2013
I being here since June. I started here when I was researching before my procedure.
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August 9, 2013
Hi how are you? I did it in San Ramon, Ca. I do have photos before and after, perhaps someone can teach me how to put pictures here, I tried but failed.
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August 9, 2013
thank you for sharing with us. We need to read about good result too. mostly are so negative, sad and painful to hear how unhappy some people are. all the best
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August 9, 2013
Daisyrodrigues, here is info on how to add pics. What you have to do is go to your profile and click on "update your review". Then a section opens up that says "update your review, title required" put a title in that section, write a little about what it is you want to share, and right below it it will say add photo, click on that, then go to anywhere in your folders or desktop where you have photos. I have Mac computer so mine are in iPhoto. Select the photo and depending on the computer it will say upload or open, click on that and it will upload. You can then also title what the photo is about. You can upload as many as you like, one at a time doing this. When done hit "post update" and walla, all finished. Hope this helped. Love to see your pics.
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August 9, 2013
Hi TerrynHouston, sounds awesome. Would love to see some pics too. I had my eyes done too but unfortunately on the left side one of my sutures opened overnight the first night and although I went back the next day to have it restitched it was already too late, I have a pretty bad scar...doc agreed that we will fix it at the six months mark, I figure I wait until then as everyone says there is a lot of healing during that time. Also have some bunching in that same side on the facial incision that will be addressed Aug 22nd..those things are not of that much concern for me as I realize this can happen and be fixed other things are little more of a concern. Love to see your pic since you are 2 years post op..love to see early and current if you have. Thanks so much.
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August 9, 2013
Thank you Funny will post some before and after photos.