Traumatized

I had lower eyelid surgery with Dr. Hussain. In the months post op, he shot kenalog into my face, I didn’t ask for this, nor did I sign consent. I expressed concern about the kenalog because I’ve read it causes dimples in the skin and it did exactly that. When I showed the doctor what happened, they wanted to charge me an additional ten thousand dollars to fix it. Dr. Hussain would not talk to me about why I was upset, he assumed it was because healing “took too long.”
I tried talking to multiple people at the office including Dr. Hussain’s assistant, the scheduler, and the COO. No one would help me and made it clear that because I don’t have metastasized cancer that I don’t matter.

I was treated with disrespect, my concerns dismissed and not taken seriously. This office is dysfunctional, they have poor communication between departments so nothing is cohesive which makes it nearly impossible to resolve issues.

I strongly suggest against going to this office for surgery.