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I was thrilled how smoothly and professionally...
I was thrilled how smoothly and professionally everything went with my recent hair transplant procedure at NHI. I had both FUE and FUT procedures a few years earlier at a clinic on the East Coast so I pretty much knew what to expect. BUT my experience at NHI far exceeded expectations. From the outset, at the time of my consultation, I was impressed by Drs. Rassman and Pak. Dr. Pak clearly explained everything – and later reiterated his recommendations in a personal Email. There was no hard pressure, just honest discussion.
The day of my procedure I really felt as though I were at a resort. Dr. Pak and his highly skilled technicians were very caring and attentive. I was always made to feel as comfortable as possible and after a few hours in the chair I was even treated to a delicious lunch! And then I dozed off again and the procedure was over in no time.
In the days immediately following the procedure, I was welcomed back for shampoos and each time Dr. Pak made a point of seeing me. Really personal attention. Also, I was promptly reimbursed for my airfare from the East Coast and since fewer grafts were used than originally anticipated, I received a refund for the unused grafts.
Bottom line, Drs. Rassman and Pak are the very best and I strongly recommend NHI as the premier location for anyone considering a hair transplant or SMP procedure.
The day of my procedure I really felt as though I were at a resort. Dr. Pak and his highly skilled technicians were very caring and attentive. I was always made to feel as comfortable as possible and after a few hours in the chair I was even treated to a delicious lunch! And then I dozed off again and the procedure was over in no time.
In the days immediately following the procedure, I was welcomed back for shampoos and each time Dr. Pak made a point of seeing me. Really personal attention. Also, I was promptly reimbursed for my airfare from the East Coast and since fewer grafts were used than originally anticipated, I received a refund for the unused grafts.
Bottom line, Drs. Rassman and Pak are the very best and I strongly recommend NHI as the premier location for anyone considering a hair transplant or SMP procedure.
Provider Review
Hair Restoration Surgeon, Board Certified in Emergency Medicine
11620 Wilshire Blvd., Los Angeles, California
Dr. Jae Pak was superb -- a great doctor with a keen artistic sense. All my concerns were addressed during my consultation. He followed up by Email after my consultation and after my post-op appointment. Also, he went out of his way to see me each time I came back for a shampoo and was always available to answer my questions.