Poor follow-up

I had been wanting to get lipo for a while and after doing lots of research, I decided to get my lipo360 done at this place. I was getting quick responses to my emails leading up to the surgery and the surgery itself was good. However, their post-op care leaves much to be desired, especially if you're from out of town. After my surgery, the response speed definitely slowed down. I had to send an email twice and wait a week to get a response. The immediate post-op period was scary for me because of so much pain, swelling, and not really knowing what to expect. I felt like I had barely any support from them. No one checked to make sure my sutures and drain had come out at the appropriate times. It's been 7 months since my surgery and I have not heard a single thing from them since post-op week 3, and that was when they replied a message I had sent over a week earlier. Also, from the first time I reached out to them while doing my research, I made it clear that I was from out of town but it appeared no one was really paying attention to that. They gave me the go-ahead to fly home 3 days post-op but booked my 1 week follow-up in-person at their clinic. I asked if my appointment could be done virtually but they just canceled it and asked me to reach out to their nurses if I had any concerns. Other than my in-person appointment 2 days post-op, I have not had any follow-up till date. Not virtually, not via phone, and not via email. It's quite disappointing.