A Very Disappointing Experience

I'm not including the doctor's name in this review. I just hope they learn from hearing about my personal experience. I went to Sweetgrass Plastic Surgery this past summer to get smart liposuction on my bra fat area and flanks. I arranged to have a friend take me to my surgery and pick me up. Upon arrival I was told that the doctor was running about an hour behind. (I was a little surprised that no one called me to let me know.) The surgery ended up being two hours later than scheduled. Once the surgery began the doctor had me lay on my left side while he worked on the right side of my back. Then he had me lay on my right side while he worked on the left side of my back. (I did comment to him that he finished one side much faster than the other.) I thought it was strange that I didn't lay on my stomach for the surgery and that he didn't compare the two sides to look for discrepancies. The surgery felt rushed and I felt like all of the staff were just ready to go home. No one ever apologized about the long wait or even acknowledged it. Anyway, I went home hoping for the best. I did call the office the next day to tell them that there was place on my back that looked like a shadowy depression. I was told that it would take 6 months for swelling to go down. When I went in for my 6 month check up I showed the staff member the depression on my lower left side that was about the size of a fist. She didn't say much, but I did overhear her telling the doctor outside in the hallway that there was in fact a discrepancy. They then told me that someone would reach out to me that same week to schedule a free revision surgery. I did not hear back that week so I began to call. I left two messages and heard nothing back. It had now been two weeks. Then I received an email telling me that I had an appointment scheduled for that coming Monday. I scheduled transportation again and arrived at the office believing I was getting my revision. I was told that the email was sent to me because of a computer glitch and that I had no appointment. I asked if I could go ahead and schedule my revision since I couldn't get in touch with anyone on the phone. I was then told that it would be at least two months before I could get my revision. At this point I completely lost my temper. After waiting 6 months and two weeks, I was ready to get this place on my back fixed! After I left someone called me from Sweetgrass to tell me they could get me in for the revision the following week. During my revision the doctor had me lay on stomach for the surgery this time. (I assume that this time he wanted to make sure things were even.) It has now been a few months and my back looks much better. The depression is not as noticeable and I'm okay with that because I know plastic surgery results are never perfect. I debated writing this review, but after thinking about how saddened and emotionally exhausted the experience left me I decided to do so. This wasn't my first time getting a surgery, (I had breast augmentation about 8 years ago and an areola reduction 3 years ago... these were not done at Sweetgrass because I wan't living in Charleston at the time) but this was my first time that I was left feeling so inconsequential by a plastic surgeon's office. I hope no one else has to endure such substandard treatment in the future.