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POSTED UNDER Lip Lift REVIEWS

Terrible Scar, Clinic Unresponsive

ORIGINAL POST

Terrible Scar, Clinic Unresponsive

MadeleineTO
I wish this could be a more positive review. I had a number of treatments done just over one year ago, one of which was a lip lift. I’m focusing this review on the lip lift because I want people to reconsider getting this procedure done. I wish I had seen more negative reviews - I like to think I wouldn’t have done it.
Unfortunately I have been left with a permanent disfiguring scar and asymmetry. I’m completely shocked at the result. I now have this huge, deep jagged scar in the middle of my face. Every stitch mark is deeply scarred across the surface, and a thick line is etched below my nose. It’s been 1 year using silicone scar cream every day with no improvement. The worst part is that my clinic offered me no support or corrective treatment at all. They did absolutely nothing except gaslight me about the results, telling me the scar “looked good” or that it was “actually a good scar” and that it was not noticeable - a very bold and baffling lie. Many other aestheticians have expressed shock at my result and urged me to find help. If I thought this was the kind of result this clinic was happy with, I would never have booked with them.
Prior to the surgery I was assured by the clinic that laser options would be available if the scar was visible at all - turns out that was a lie too. They have told me now that no laser can help with this. The only solution they could offer was cutting the lip again and hoping a second scar heals better, something I just couldn’t handle. The down time is so extreme with this surgery and I couldn’t go through the anxiety again. Not to mention the lip will look way too pulled - it’s already pulled quite high already.
So it looks like a dog attack or a bad cleft lip correction. Makeup doesn’t do much because the texture and depth of the scar is the issue. Plus the area creases so much, makeup doesn’t always sit well. I have found some silicone scar covering product that works moderately well once you apply it properly (it is not easy to use), but it’s really sad to think I’ll have to use something like that forever.
I’m embarrassed. I know that a bad result is always a risk when you go down this road and to be honest I don’t even blame the clinic for the result, but I would have hoped for honesty from my doctor from the beginning and meaningful support after the fact. I’m just so totally shocked at how little they did to help me. A very disappointing outcome all around.
It’s difficult to photograph but you can imagine that in real life it is much more visible. If anyone has any suggestions on fixing this, I’m all ears.

MadeleineTO's provider

Jeffrey Jumaily, MD

Jeffrey Jumaily, MD

Board Certified Facial Plastic Surgeon

MadeleineTO rating for Dr. Jumaily:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
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Replies (9)

January 1, 2023

Lip lifts are so risky. What [RS bleep] to tell you they could fix any scar and then 180 you. I had heard of laser for tummy tuck scars before though. Maybe go to a different clinic and ask about laser. Obviously these guys don't know or don't care. Sorry girl.

January 5, 2023
Wow. I can clearly see the scar and it is very noticable. I have heard buying Vitamin E gel pills, sticking a pin in it and using 3 at a time on a clean washcloth and massaging it 2x a day. I would get as many 2nd opinions as I could about a laser treatment to make it less visible and keep it out of the sun as much as possible. Get a copy of your records. As a patient you are entitled to a complete copy of every page of your office visits and surgical notes. Thank you for being brave enough to post this. I am so sorry. Does this Dr have malpractice insurance? They totally got it all wrong. I dont know what you signed, but you might have to take the legal route.I am really sorry. If I can see it that clearly on a little picture I bet people ask what happened when they see you IRL. They totally did a 180 on you. ((hugs))
January 20, 2023
Sorry to hear about your experience. From what I've seen here on RS CO2 laser is used for scaring but you have to find the right practitioner. Also micro needling that you could gently do at home. Maybe consider the skin tone specialty tattoo to cover the hypopigmentation. Things to look into. You can post Q's to the Dr's and see their advice. Best wishes to you.
January 20, 2023
I'm sorry you didn't have a good experience. I would recommend looking into laser resurfacing treatments on your face to improve the appearance of the scar, that will definitely make a noticeable change.
February 10, 2023
I had quite a bit of scarring after my lip lift. Dr. Did do some small surgical revision, but primarily she used a combination of some ablation/radio frequency (basically burning the tissue, for lack of a better description), and micro needling. It improved the scarring a lot (although I can still see it, but I honestly don’t think others do. I scrutinize myself in a magnifying mirror, so…). I wish you the best of luck!
February 12, 2023
Hi do you have pictures of your before and after treatment. I’m currently 3 weeks post op. And it hasn’t been the best healing experience. Nothing can be done at the moment. I want to see my option for my scar. Thank you!!