Terrible Scar, Clinic Unresponsive

I wish this could be a more positive review. I had a number of treatments done just over one year ago, one of which was a lip lift. I’m focusing this review on the lip lift because I want people to reconsider getting this procedure done. I wish I had seen more negative reviews - I like to think I wouldn’t have done it.
Unfortunately I have been left with a permanent disfiguring scar and asymmetry. I’m completely shocked at the result. I now have this huge, deep jagged scar in the middle of my face. Every stitch mark is deeply scarred across the surface, and a thick line is etched below my nose. It’s been 1 year using silicone scar cream every day with no improvement. The worst part is that my clinic offered me no support or corrective treatment at all. They did absolutely nothing except gaslight me about the results, telling me the scar “looked good” or that it was “actually a good scar” and that it was not noticeable - a very bold and baffling lie. Many other aestheticians have expressed shock at my result and urged me to find help. If I thought this was the kind of result this clinic was happy with, I would never have booked with them.
Prior to the surgery I was assured by the clinic that laser options would be available if the scar was visible at all - turns out that was a lie too. They have told me now that no laser can help with this. The only solution they could offer was cutting the lip again and hoping a second scar heals better, something I just couldn’t handle. The down time is so extreme with this surgery and I couldn’t go through the anxiety again. Not to mention the lip will look way too pulled - it’s already pulled quite high already.
So it looks like a dog attack or a bad cleft lip correction. Makeup doesn’t do much because the texture and depth of the scar is the issue. Plus the area creases so much, makeup doesn’t always sit well. I have found some silicone scar covering product that works moderately well once you apply it properly (it is not easy to use), but it’s really sad to think I’ll have to use something like that forever.
I’m embarrassed. I know that a bad result is always a risk when you go down this road and to be honest I don’t even blame the clinic for the result, but I would have hoped for honesty from my doctor from the beginning and meaningful support after the fact. I’m just so totally shocked at how little they did to help me. A very disappointing outcome all around.
It’s difficult to photograph but you can imagine that in real life it is much more visible. If anyone has any suggestions on fixing this, I’m all ears.