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POSTED UNDER Laser Resurfacing REVIEWS

Within 24 hours I had horrific pitting on my once smooth face

ORIGINAL POST

cautious

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ssotis
$400
I had flawless skin and was simply trying to address a small area of hyperpigmentation on my jawline! I try to chemical peel at Allure to no avail-I was told to try a laser treatment. Because I have darker skin-level 4-5 on the Fitzpatrick scale- I was nervous but was told it would be fine… well it wasn’t! Within 24 hours I had horrific pitting on my once smooth face. my entire face look like “orange peel” surface-I literally literally had to beg to be seen the next day. once they are, the technician and manager freely spoke about my case unfortunately I was able to hear the whole conversation. They were more concerned, whether I signed a consent form rather than to rectify the issue. I explained that I was leaving for a mission in Africa and I wanted to resolve the issue immediately-I had to pursue conversations because no one ever called me back. I was treated in a condescending unprofessional manner and all I wanted and still want is my money refunded. it will take a lot of time and money to achieve the smooth skin I had prior to coming to Allure!

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ssotis

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Replies (2)

June 24, 2024
Can you hire someone to help with a legal approach? You might need them to fund treatment at a more competent provider.
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June 24, 2024
Great idea - I was trying to avoid that route - but Allure medi spa has accepted no responsibility for what they did to my face! I want a refund to say the least ..
UPDATED FROM ssotis
17 days post

Waiting for REFUND

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ssotis
Still waiting for my refund ! I was told SOMEONE WOULD CONTACT ME IN 10 days ….
Crickets - terrible service
Such unprofessional manner I was treated - sad with so many choices - my skin is still not smooth like it was prior to be sold this treatment …

Replies (0)

UPDATED FROM ssotis
2 months post

Still no resolution !! Allure medi spa ????????

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ssotis
Allure medi spa in AZ….terrible customer service ! After the disaster treatment I was given they took no responsibility for the mishap shame on them! I have reached out several times for a refund and always a different story !

Replies (1)

September 28, 2024
Oh I’m so sorry! I will never do laser again! Did this happen after UltraClear laser?