I had flawless skin and was simply trying to address a small area of hyperpigmentation on my jawline! I try to chemical peel at Allure to no avail-I was told to try a laser treatment. Because I have darker skin-level 4-5 on the Fitzpatrick scale- I was nervous but was told it would be fine… well it wasn’t! Within 24 hours I had horrific pitting on my once smooth face. my entire face look like “orange peel” surface-I literally literally had to beg to be seen the next day. once they are, the technician and manager freely spoke about my case unfortunately I was able to hear the whole conversation. They were more concerned, whether I signed a consent form rather than to rectify the issue. I explained that I was leaving for a mission in Africa and I wanted to resolve the issue immediately-I had to pursue conversations because no one ever called me back. I was treated in a condescending unprofessional manner and all I wanted and still want is my money refunded. it will take a lot of time and money to achieve the smooth skin I had prior to coming to Allure!
Updated on 17 May 2024:
Still waiting for my refund ! I was told SOMEONE WOULD CONTACT ME IN 10 days ….
Crickets - terrible service
Such unprofessional manner I was treated - sad with so many choices - my skin is still not smooth like it was prior to be sold this treatment …
Updated on 23 Jun 2024:
Allure medi spa in AZ….terrible customer service ! After the disaster treatment I was given they took no responsibility for the mishap shame on them! I have reached out several times for a refund and always a different story !