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Waste of Time
I wish I never lost time, money, and energy on this place. Here's why:1) You won't get results. I had 3 sessions so far and have yet to see any hair shed. Last time, I asked the tech what the highest fluence settings they'll ever use are, and she said 22J/cm2 for Yag and 14J/cm2 for Alexandrite. These are both way lower than what the scientific research and any forum would recommend, and this is the highest they'll ever go... no wonder my hair won't shed.2) Laser hair removal techs are completely inconsistent and there's no quality control. I get that each person has their own way of doing things, and that's fine. But all the techs should at least agree on what each area to the laser is! I've been doing upper leg laser and some techs think it includes the knee, some don't. Some think the bikini starts at your underwear, some think it starts 3 or 4 inches away and won't go any further because "that's not the leg area." Some offer aftercare instructions and lotion/cream to apply right after the laser session is complete, some don't and just walk out of the room. I asked a tech once about the brand of laser used, and she said "I don't know, we just call it Yag." (Yag is a type of laser, but different manufacturers/brands work differently.) How would a laser tech know what they're doing if they don't even know what device they're using? 3) They make false promises. About a month after my 2nd session with 0 effects, I called and asked about my settings. The person I spoke with sounded surprised and said that I should get a free session if this hasn't been working for me so far. She also said that I can request the Alexandrite laser at my next session since their default is Yag for everyone. When I went in for my next session, no one was aware of this call, and the tech said that the Alexandrite laser wasn't available that day. Given how tight scheduling these appointments can be, the idea of just rescheduling and hauling myself back over there to maybe have the same issue come up again didn't sound like something I wanna do, so I just stayed and went with the Yag. (And still no results.)Basically, the settings are too low to have any effect, the techs are a wild card in so many different unsettling ways, and calling to figure out what's going on doesn't help. Good luck.
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