Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Fraxel Laser REVIEWS

Fraxel Re:store - Laguna Niguel, CA

ORIGINAL POST

I am 35 yrs old, with fair skin, freckles and...

SoCal8
$1,650

I am 35 yrs old, with fair skin, freckles and strawberry blond hair (German/Irish background). I decided to get the Fraxel Re:store to help with crows feet and wrinkles around the eyes, and crepey skin/laxity under the eyes. I chose the Fraxel Re:store for the minimal downtime vs the Re:pair (and I thought I would save the stronger Re:pair for when I'm older). I got the "eye package" - which is 3 treatments to the area around the eyes and the upper and lower eyelids. I decided not to get the entire face at this time.

I was a bit nervous given some of the reviews on here, so asked many questions of my doctor. I know that I'm the "perfect candidate" of this laser based on my skin type, but still wanted some reassurance. I have also previously have a few IPL's - with good response in improving skin coloration/freckle removal - and looking back, I think those IPL's helped prepare me for the pain. After talking with the doctor/nurse, I was also told that not having my entire face done, just the eyes, meant that I'd also most likely have less overall pain (as it's less surface area, and the area around the mouth tends to be the most painful).

So day of procedure, I get there an hour before to have the numbing cream applied, and I take 2 Advil. Also, given that I got the "eye package" - I was told to take Prednisone (an anti-inflammatory). I'm usually not big on taking prescription pills, but they said they highly recommended it as the eyes/eyelids tend to have significant swelling (more so than the rest of the face), and they worry about they eyes swelling shut. So I took two Prednisone. I had also taken a small amount of Bromelain as well (a natural anti-inflammatory).

As for the procedure itself, I didn't think it was that bad. Again, having previously had IPL's I think I was somewhat more prepared for that rubber band/pricking/stinging feeling. What I will say to be prepared for though is the eye shields. Because of getting the upper eyelids done, they have to put in protective metal eye shields (like contact lenses). If you are at all claustrophobic, this may be difficult for you. I'm only slightly, but I will say it's kind of a freaky feeling to know your eyes are open and you can't see anything. I hate to akin it to a "buried alive" feeling - but that's how I felt. That, more than anything was the most uncomfortable part of the treatment as it got my pulse racing.

The good news is that they do the eyelid treatment first, and as soon as they're done they take the eye shields out - thankfully! Then they continue on with the rest of the surrounding eye area. The nurse and assistant who did my treatment were very nice and talked throughout - obviously trying to distract me from the pain. Though personally, I thought the treatment pain, while unpleasant, was definitely bearable. They did 4 passes with the laser.

When the treatment was over, they applied Biotine cream and gave me lots of other moisturizer/cleanser samples. They also recommended that I purchase Neosalus, a prescription cream that is a non-steroidal cream meant to help with the itchy/flakiness, especially the several days post procedure. Neosalus is typically prescribed for eczema/dermatitis.

So I get home and have the typical post-treatment pain (on a scale of 1-10 I would say a 2-3). I ice the eyes for 10 minutes every 2 hours, and am surprised that there really wasn't much redness/swelling. After three hours, any pain completely subsides and I actually felt fine. I continue to apply the Biotine several times.

Next morning (today), I wake up and definitely can see more swelling. Still not much redness, but definitely swelling. I tried to sleep with 2 pillows (as recommended), but that was uncomfortable so ended up with my normal one pillow. I think some of the swelling may have been due to that.

We'll see how this progresses, but wanted to get my first review in now, before I forgot any important facts. I'll update my review as the days go on.

Replies (1)

October 9, 2011

Hi SoCal, 

Very detailed review you provided for the community, which is awesome. I'm glad you posted now so you wouldn't forget, we'd love to know how things progress. Even in your pictures where you are puffy it doesn't look that bad at all. Can't wait to hear more. :) 

Thanks so much,

-Britt

UPDATED FROM SoCal8

Today is day 3. There was still some swelling when...

SoCal8
Today is day 3. There was still some swelling when I first woke up, but it seems to decrease as the day goes on. Still red and the skin is definitely flaking. Thankfully I took today off work, as it would be really difficult to cover with makeup, particularly as the redness is only around the eyes, not the whole face. I attached some new pics, and realized the flash from the camera was making my face look better than reality. You can see the difference.

Replies (10)

October 20, 2011
Thanks so much for sharing! I have exactly your coloration -- fair and freckled -- and would love to see the final results, and hear how you now feel about the procedure.
October 23, 2011
It's been a little over two weeks since the treatment, and it definitely took the redness much longer to go down than I thought. For me, that 1-3 was baloney - it was definitely a solid two weeks. Although I do believe I had the highest setting possible. I think it's still too early to see any significant results, but I'll update my pics soon. I can say that I did see lots of the little freckles on my eyelids are now gone, but I'd like to let it go a couple more weeks before making any conclusions.
October 26, 2011
Hi. Do you know your settings? Best wishes!!
October 31, 2011
Bless your heart for posting such a detailed review and for including your photos. I also have the same coloring as you and it's so amazingly helpful to get your firsthand account. I hope it turns out spectacular (and that you post the photos)!
November 8, 2011
When they did your upper lids, they actually did the lid over the eyeball? and not just the upper eye area? Just curious bc I had the upper eye area done (below the brow but above the lid) and didn't know we could do over the eyeball. Look forward to seeing your results:)
UPDATED FROM SoCal8

Don't think I would've gotten it now

SoCal8
It's now been nearly 4 years post my eye fraxel and to be honest, I think it made the skin around my eyes very loose and crepey. The first year post fraxel was good (and that's when most people post reviews). But now that more time has passed, in hindsight, I would not recommend it. I think the skin around the eyes is just too thin and sensitive, and while the short-term results are ok....I think it does more damage in the long term and has made my eyes look far older and saggy. It's a lesson that you really need to get reviews from others several years post a procedure to see if they're still happy with it. Hope this info helps someone! :)

Replies (17)

August 13, 2015
Same for me - The only wrinkles I have are around my eyes where I had fraxel. DO NOT do it. Major regret later.
August 14, 2015
Can you please post some recent photos?
September 5, 2015
Thank you for your honesty. We need more of these (in retrospect) evaluation reports.
September 26, 2015
I am sorry things did not turn out as anticipated. When I first viewed your pics I could not see the difference. You looked exactly the same. I hope this is a warning to those looking to get this procedure.
October 4, 2015
You are so right - everyone posts in the honeymoon period and few come back later to tell of the long term effects . I reviewed a Matrix RF treatment that I loved at the time but later I realized it caused permanent facial fat loss . I would not recommend ANY laser treatments to anyone (and I'm a laser tech !) . The only safe things to do are microneedling and microcurrent no side effects at all .
User Avatar
December 22, 2015
Is e matrix same as matrix rf?
January 18, 2016
do you not recommend c02 laser also? is it because it makes the skin too thin? I have seen some results from a doctor in southern california that are amazing. please tell me why you do not recommend any laser procedures, especially being that you are in the business? thanks in advance...
February 16, 2016
I would not recommend any IPL, laser, and/or RF treatment for anyone, either. For example, the very worst side effect of overall fat/volume loss is not common, but if it happens it is CATASTROPHIC.

Know what else isn't fun? Getting such a treatment, learning about potential side effects later, and then wondering what might happen in the future, given that sometimes these effects don't manifest themselves for months or even years afterward.