I Don't Recommend This "Spa"

Went to Blue Seas to get a Kybella treatment by Erin Peters. She said this product works 100% of the time, so I got the treatment and waited for the 3 months to see the results, as I was told to do. 3 months came around and the small amount of fat i had on my chin before was nothing compared to the size of my neck at my follow-up. Erin agreed that it looked worse and offered a discounted cool sculpting treatment, which didn't work. So I was offered a free cool sculpting treatment, which also didn't work. Now a year later, I still have a chin twice the size, and I called them since I have a follow-up for the cool-sculpting soon and the office manager, Tiana, told me that they no longer desire my business and I am a lost cause and cannot be helped. So not only did they botch my neck, but they also told me that I will just have to figure it out on my own. Erin was always kind, but Tiana was so rude and so offensive as a business manager that I cannot fathom ever stepping foot in there again, even if i were welcome there, which Tiana ensured to me that I am not.