Coolsculpting Did Not Work... Ideal Image - Edina, MN

I had a baby 7/25/2014... August 2015 an Ideal...

I had a baby 7/25/2014... August 2015 an Ideal Image commercial aired and I was HOOKED... I made an appointment immediately. When I went in we discussed what areas I would treat... Upper abdomen and inner thighs. Paid for the procedure and went in a few days later to start. That day the tech said I probably didn't have enough "fat" on my stomach to have it done... Another woman came in and she told her just to put the machine "over my belly button"... A couple of hours we were done... I left... Life went on... 1st month no change... 2nd month no change... 3rd month... You guessed it no change at all. To make matters worse I'm almost positive it made this area more "puffy"... I didn't go to my 3 month appointment one because I was mad... Secondly I was embarrassed. I hadn't gained or lost any weight... I should have at least showed so that the after picture could have been taken and I could have disputed this... Lesson learned... I should have saved myself $1700.

Tried to get policy...

So I have emailed Ideal Image multiple times asking for the contract I originally signed and got nothing SO I tried to contact them as a "new customer" and this was the conversation we had. They won't say anything through email. When I didn't agree to a consultation she stopped replying. I have had multiple plastic surgeons do consultations and or answer questions via email. Should I just go there?
Name not provided

... Disappointed

1 out of 5 stars Overall rating
3 out of 5 stars Doctor's bedside manner
2 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
2 out of 5 stars Time spent with me
2 out of 5 stars Phone or email responsiveness
4 out of 5 stars Staff professionalism & courtesy
2 out of 5 stars Payment process
3 out of 5 stars Wait times
Was this review helpful? {{ voteCountOthers + ' other' + (voteCountOthers == 1 ? '' : 's') }} found this helpful