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Provider Review
I love Dr. Yates. I am so thankful for him in my life. Here is my entire story. After significant weight loss, I went to see 5 plastic surgeons, including Dr. Yates, to get quotes on plastic surgery to remove excess skin and lift/augment my fallen chest. I had heard great things from friends about Dr. Yates, but I wanted to do my due diligence and ended up interviewing other surgeons in Huntsville and Nashville. At the end, I went back to see Dr. Yates again to get additional questions answered that had come up in my other interviews. I found interacting with Dr. Yates to be great. He answered all my questions, gave me honest feedback about the surgeries I needed, etc. I felt like he would be appropriately aggressive and I had the best chance of getting the results I wanted without lots of revision surgery with him. I ended up booking my surgery with him for August 2016. I was going to have a 360-body lift with a vertical incision (to remove an existing scar), breast lift and augmentation, and brachioplasty (arm lift). He required a pre-op mammogram before my boob job. Of course, I put it off until the last minute because I wasn't worried in the least about the results. After the initial mammogram, I had to return for a second, then a biopsy. I was diagnosed with Stage 1 breast cancer two days before my scheduled plastic surgery. Dr. Yates called me himself to tell me the diagnosis and give me some guidance on reconstruction post mastectomy. He was the first member of my cancer team. He did my breast reconstruction by placing tissue expanders after my DM, inflating them slowly, then replacing with silicone implants. I saw him many times over the year I was receiving treatment and always found him to be kind and easy to work with. I had some healing issues after my DM. I had a blood blister form that left additional scar tissue under one breast and the implant never completely dropped. I have a revision scheduled with him in November 2017. After my breast reconstruction was complete, I asked if he would do my other two surgeries and he agreed. Those were completed in July 2017 and I am thrilled with the results. My arm scars are perfectly placed and cannot be seen from front or back with my arms to my sides. I had no healing issues. The pain management was excellent for all my surgeries. I was off narcotic pain medication 4 days after my full body lift and brachioplasty. After my drains were removed (2 weeks), I felt like I could resume work. I had my DM and breast reconstruction done at Huntsville Hospital and the other two procedures done at the surgery center in his office. I have no complaints about either experience. Let me tell you things that might turn you off, but you should overlook. He didn't have the nicest office of the plastics surgeons I visited. Other PS offices sometimes felt more like a spa than a medical office, with low lighting, cushy robes, and beverages offered to you as soon as you enter. His visiting rooms are small and can be cold. He has paper robes. You sometimes have to wait a significant amount of time to see him. And believe me, sitting naked in a paper robe in a cold room for an hour can be a big turn off. But, in the end, it is worth it. (Ask his staff to turn up the heat or give you a 5-minute warning before he comes to change later.) Also, I find his staff to be a mix, some nurses and staff were amazing and others that were less so. At other PS offices, the nurses and staff are really working to win your business and treat you very kindly. I found that his staff could sometimes be brusque and not compassionate. This was particularly difficult to accept with when I was dealing with a cancer diagnosis. There was one time I was standing in a crowded waiting room crying because I couldn't get his staff to take my insurance card and trying to explain to them that I was changing from an elective surgery patient to a non-elective surgery patient. In terms of cost, out of the 5 plastic surgeons I interviewed, he was the second most expensive, but comparable to other surgeons. I would not let 1-2k dollars difference be the determining factor of who I had to do my plastic surgery. Dr. Yates is exactly the kind of surgeon you want in your life. He is a perfectionist, an artist, a person who enjoys his job. I highly recommend him.