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POSTED UNDER Fraxel Laser Reviews

54 Yr. Old with Severe Acne Scars Looking to Minimized Them, NOT Erased Them. - Houston, TX

ORIGINAL POST

I have deep acne scars. I was advised by my...

Lilia67287
$5,000
I have deep acne scars. I was advised by my dermatologist to see another dermatologist that do this procedure (Fraxel Restore & Fraxel repair, I had both of them done) in Houston, TX. I did, and she told me that it would help dismiss 70% of the scars; as you can imagine I was thrilled! First, the procedure was extremely painful, and I have high pain tolerance; second, it cost me $5,000. which went down the drain; third, Dr. Bogle said that the true results will be visible in 1 year, and she will evaluate me then.
After 10 months I went back to see Dr. Bogle; not only no results were ever visible, scars still remain the same, I lost $5,00.00, and Dr. Bogle refused to see me.
My advice:
Get the Fraxel if your skin damage is minimum
Be prepared for pain during procedure
Be prepared for pain (not uncomfortable) after procedure
Research your doctor well. Don't do what I did.
Select a doctor that is willing to stick with you for a long period of time and back up his/her work.

I will never do this procedure again.

Lilia67287's provider

Melissa A. Bogle, MD

Melissa A. Bogle, MD

Board Certified Dermatologist

Lilia67287 rating for Dr. Bogle:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
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Replies (4)

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October 19, 2014

Awe, I am so sorry that you went through all that time and money and you are not happy with your results.  Are you looking into any other treatments? Please check out our Video Library on Acne Scar Treatment, maybe you will find something helpful there. 

All the best to you - keep us posted. 

October 22, 2014
I feel your pain. I've had 5 fraxels and my scars aren't really that bad and still 4200 dollars later zero improvement. It's hard but we've somehow got to learn to accept ourselves flaws and all. Good luck to you.
July 4, 2018
I’m 62 yrs old . I have spent a lot more than those $5800.0 0 dollars. I guarantee you that if the fractional did not work, nothing will. This fractional burned five layers of my skin and still the scars remain
October 25, 2014
I too went for laser resurfacing & I came out with tons of new scars & fat loss. I wish it just did nothing to me instead of making things worse. I got my money back because after a year of writing the doctor & him never getting back I told them i was going to seek legal advice since it did a lot of damage to me. I wouldn't recommend any kind of laser that takes skin off. I've lost thousands & thousands trying to fix what he did to me. Thank God it didn't make things worse for you. i would have rather just lost money than going though what i have been for over 7 yrs now.
October 25, 2014
I am so, sorry to hear that you have gone through that! I wish Dr. Bogle would have enough integrity to take care of things as she said she would a year later; now I know that she did not had much experience, at the time, with he Fraxel restore, and I pay the price for that. The least she should have done was give me my money back, but it was $5K, and she was not going t let that go.
October 25, 2014
I had paid 5,000.00 too. When he saw my damage he literally walked out of the office screaming that i needed to see a therapist. That that damage was there before & the resurfacing brought it to the surface. I hear the same thing from others, how the doctors try to blame us. I kept writing to them for over a year. He never returned my e's or calls, just his nurse. When i finally said i was going to check with a lawyer then he told her he would pay me back. Before the surgery he promised me he would help if anything went wrong. What a joke. I later found out he had 6 malpractice suits against him. I went to a laser specialist after & had 7 fraxel treatments since he said he didn't want to take skin off, just build it up so after going through all that & spending so much I stopped having lasers done since i didn't see any change.. Now I went for a fat transfer for the fat loss & a lift. I've tried everything. I now just needle once a month & exfoliate a couple times a week. Stopped retin a, just use a retinal cream every once in a while & get fillers for the scars, I just got juve for the scars & still healing. I hate how this took over my life. I have panic attacks constantly even in my own home & cant' sleep, i shake when i wake up so bad that i went for a Parkinson test .Keep writing your doctor telling your going to see a lawyer. Can't hurt & some are taking on laser cases now. Make sure to post your reviews about the doctor on sites like vitals.com. so others don't have to go through this It's like a nightmare you can't wake up from. All i do is look out the windows seeing seasons go by & people having fun while i sit alone with creams & oils on my face. I'm hoping recell is approved soon. That might be our only hope. No more lasers, no more heat going into our skin. I want my life back So tired of being on these boards & looking up for things to help but no one seems to have an answer. I even wrote tons of tv shows asking for help. No one answers. I posted a question on realself about recell & no doctor answers. I hate when the doctors who do this to you leave you on your own to fed for yourself. I've been warning people for 7 yrs on here for people not to do it but i keep seeing new stories over and over again. I guess that's because they don't look at these boards til it's too late and their seeking help. Just trying to take it easy now, but i do exfoliate & bought a microderm md machine to use every once in a while and a dermapen. I'd like for us all to rally for recell to be available. Its beyond me why we don't have it here yet to use on anyone with skin damage. Let me know if you find anything that helps and I'll do the same. Just use oils & maybe needle once in a while too. I'd rather do that then any thing else. No more heat is going into my skin anymore. Wishing you luck in finding a way out of this dark hole. I want to see the light at the end of the tunnel.
October 25, 2014
The problem is doctors with no work ethics, although they supposedly swear on this when they become doctors, money my friend....money is the root of all evil, and some doctors seem to be extremely greedy.
January 14, 2015
You are lucky that you only lost $5000. I would give anything to turn back the clock and to not have touched my face with a laser. At least you don't have any further damage.
August 18, 2018
Don't be fooled by what these doctors say to you about Fraxel repair and restore treatment. I have it done three different times by three different doctors with no improvement whatsoever. They don't work on acne scars at all, they might work on minor skin imperfection but that's not what I did the treatment for. Very disappointed.
UPDATED FROM Lilia67287
8 years post

Ablative Fraxel Not Good for Acne Scars

Lilia67287

I had the ablative fraxel for my acne scars with Dr. Melissa Bogle in Houston, TX.

After several sessions of the fraxel restore with no change in my scars, I decided to go with the most aggressive fraxel.
Dr. Bogle assured me that my complexion would improve no less than 70%. 
To those of you with acne scars you know what 70% improvement means......the world...... 

Dr. Bible was most attentive during the visits prior to the procedure . I had the ablate fraxel with no anesthesia ..... it hurt.... a lot ...The cost was almost $6,000.00. I looked like a burned victim....

I met with Dr. Bogle a week later and everything seemed to be going well. I went back for a second visit after two weeks, and she told me that I would not see improvement right away, that it was going to take at least 10 months for me to see the improvement.

Dr. Bogle Said for me to make an appointment close to the 10 month mark and see how the improvement was progressing. I called her office a month before did 10 month mark because there were no visible signs of any improvement whatsoever, I called the office several times and she refused to see me. I finally went to the office one day (Had to take off from work ) And without her expecting me I told the receptionist I was not leaving until I saw her.

I waited about two hours and she finally decided to see me, however at this time her attitude was totally different, she refused to do another fraxel, she refused to give me my money back, she refused to offer any kind of fixing to the problem, and she told me that there was nothing she could do.

Needless to say, I was extremely upset. I am not wealthy by no means, and I worked very hard to save this money & have this procedure done.

It amazes me how some doctors can be that money hungry, instead of tending more to their work ethics and their integrity.

Needless to say, ablative fraxel did nothing for my acne scars, and it was very painful .

Replies (1)

August 8, 2018
I am sorry to hear about your experience and how you were treated. It’s very easy to get caught up in the marketing, and if it sounds too good to be true, it probably is. Don’t do another Fraxel, there are too many risks with it.
All the best and take care.