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POSTED UNDER Rhinoplasty REVIEWS

Biggest Mistake Ever (with pictures)

ORIGINAL POST

Biggest Mistake Ever

LoraBee
I went to Dr. Kridel for a primary rhinoplasty, and was NOT happy with the results or his behavior afterwards. See my pictures and judge the results for yourself.

After the surgery, I contacted Kridel's office because his office staff told me before surgery that the chances of anything going wrong in my case were extreeeeemmmeely small, and if that happened, Dr. Kridel would simply fix the problems. But when I called to say that something had gone wrong, Dr. Kridel's office really gave me the run-around. They would do things like saying they would have to check their schedule for when I could come in and call me back, but then they wouldn't call back. I've never had such a hard time getting in to see a doctor in my life. When I finally did get in, Dr. Kridel said regarding the crookedness in my tip that it was "within range of normal variance" and that my nose was more "refined." Everyone else I've ever talked to thought my nose looked worse after his surgery. He then acted like any problems with my nose were caused by my asking for the rhinoplasty to be a minimal procedure instead of a drastic change. Unbelievable! I was never told before surgery that my asking for a "minimal" change was a problem, and I would really hate to see what my nose would have looked like if I'd asked him for a drastic change. In the end, he didn't seem to think he could fix things to my satisfaction, and did not give me any of my money back (and as you all know, he's very, very expensive).

As for what went wrong, my first revision surgeon wrote in my OP report, "There was extensive scarring and after the elevation we discovered a significant bossa on the left side. The tip was deviated to the left. There was significant left alar collapse and right alar convexity; however, creating a poor asymmetric outcome with tip biphidity." This is a very, very difficult problem to fix.

I can't say what I truly think of Dr. Kridel on this website, because this review would probably get deleted. So I'll just say I detest him more than anyone else I've ever met. I just hope my review here might save someone else from going through what I've been through with this office.

I'm attaching some info about his fellowship program that I found on the AAFPRS website (AAFPRS is the organization that sets up his fellowship). I think if I were considering this doctor, I would want to see it. I underlined a couple sentences that I found interesting.

LoraBee's provider

Russell Kridel, MD

Russell Kridel, MD

Board Certified Facial Plastic Surgeon

LoraBee rating for Dr. Kridel:

Overall rating

Replies (20)

August 21, 2018
Aw, LoraBee, I'm so sorry. I feel that your experience with a very well respected doctor should have been so different. You should have felt cared for and he should have done what you asked him to and then not taking responsibility for the issues or offering to fix them. I know first hand how difficult having a poor outcome is and having a doctor actually avoid you or blame you when it is your face that has been hurt is so dehumanizing. I hope you sought a solution? Did you, will you?
August 21, 2018
Thank you for the support! I've had two revisions, but this mess is hard to fix!
August 21, 2018
Who did your revisions?
August 22, 2018
Babak Azizzadeh and Andrew Frankel
August 21, 2018
I'm sorry this happened to you. At the very least he should have given you your money back.

I find it curious what you posted, though. Many of us are discovering that the surgeon whose name is on the door - and on the quote - isn't actually doing the surgery. They might not even be in the room for any or even most of the surgery. Fellows are there in place of the "named surgeon" to train Residents, and in many cases the students go out-of-bounds, and are doing far more procedures - far beyond what had ever had been discussed with or desired by the patient - just so that Residents get their credits. The procedures they do are not listed on the op report.

I hope your nose looks better now that you've had it worked on again.
August 21, 2018
Yes. Kridel kept all the money, and I kept all the problems he created on my face. Real fair, huh?
I've recently wondered too what role Kridel's fellow played in my surgery. The fellow called my home after the surgery to check on me, and also dictated my OP report. And, when Kridel wrote a letter to me after my surgery, he kept writing "we" did this and that to your nose - not "I".
August 21, 2018
My report had we all over it and my surgeon had no idea what procedures were done to me. It's really sickening that this can happen in America or anywhere. I spoke to this organization and they told me fellows perform the surgeries and that is why they call you and write to you because they are your surgeon. They have a database where the fellows upload operating reports. I wonder if you could call them and inquire about your fellow and the date it took place?
August 21, 2018
August 21, 2018
I agree. I couldn't sleep thinking about this case. How do they not do the surgery then twist and manipulate the victim as if it's their fault? Cruel.
August 21, 2018
I also believe this is going on with some plastic surgeons in America. Maybe we should have marches outside doctors' offices, medical boards, and the AAFPRS.
August 21, 2018
we can wear nose hats!!! count me in!
August 22, 2018
I don't know where we could get nose hats.
August 22, 2018
i'll make them
August 22, 2018
OMG Frankel again? Which came first?
August 22, 2018
I went to Kridel for the primary, then Azizzadeh, then Frankel. All 3 are fellowship directors for AAFPRS and have AAFPRS fellows in the surgery room. Out of the three, Azizzadeh was the only one who apologized and seemed nice and to have empathy afterwards. Kridel was by far the worst human I've ever met. And he did a primary on me, which should have been the easiest surgery of the 3!
August 22, 2018
oh no!!!! i can't believe they can get away with hurting people over and over like that.
August 23, 2018
UPDATED FROM LoraBee

Here are the photos

LoraBee
Here are the photos from before and after my surgery. Dr. Kridel initially put a graft in the nose that I don't think looked good at all. You can see it in my after shot that was taken 7 months after surgery (the 3/4 angle). Then in the other after shot, taken from a front view 2.5 years after surgery, the graft had luckily been absorbed by my body so the nose looked somewhat better - although still bad (it still had the problem of the left side collapsing).

Replies (16)

August 21, 2018
These documents are very scary. It looks like there was a reason this happened to you beyond his skill level. As in someone else might have done this, this would make sense given his attitude after. I think most ethical doctors will offer to help you or at the very least see the issues. So sorry for your experience. One of my doctors also had a document like this on the internet and it's just terrifying that this happens in America. Thank you for your story. Hope you are healing and can get a proper revision.
August 21, 2018
so sorry! i realized you had a revision after i pressed send. hope you are happy and healing well.
August 21, 2018
I know. I also went to Frankel to try to fix Kridel's mess, and it didn't work out well for me either. I saw that Frankel's AAFPRS page says similar things to Kridel's AAFPRS page. My jaw dropped when I saw them both!
August 23, 2018
they are teachers. and i think what happened should never happen. these are the documents thst made me understand what had happened to quite a few of us.
August 24, 2018
Yes, it's hard not knowing what happened to us when we were unconscious for and who did what during the surgeries. I can't even figure out why I woke up from the rhinoplasty with Kridel and my underwear were off and hanging from a pole!!! I think I just have to write some things off as life's mysteries that I can't get answers to.
August 24, 2018
oh no! whaaaaaaaast!???? why do underwear have to be off for rhinoplasty? mine were off as well.
August 24, 2018
I haven't figured that out either. When I had revisions with Azizzadeh and Frankel, I wore tampons and told the nurses that I was on my period. I would recommend that to any female having a rhinoplasty, whether on her period or not, just as a preventative. My underwear were kept on for my revision surgeries without any issues made of it.
August 23, 2018
Could you please post a picture after Frankel, also how much did he charge you?
August 24, 2018
I'll try to get some up. Frankel charged me about $17,000.
August 24, 2018
After the surgery did they give you the "song and dance" about your surgery being soooooooo difficult and it took sooooooooo much longer than anticipated, then add another $2 or $3000 to your bill.
August 24, 2018
Yes. I've heard lots of people hear that same story. I paid several hundred dollars more because of overtime, but not as much as $1,000.
August 25, 2018
March 28, 2019
That’s insane in the comments about women having there underwear off after surgery. Bad enough that we are 20,000$ I’m the hole from a botch and the trama from that alone but the underwear thing would put me over the edge. I recently went in to this office for a revision consultation and Kridel seemed like a nice guy but when I asked him if he was doing the surgery his voice changed and acted a little off saying that all the fellows do is hold the retractor. My epic botch was in Austin and when he acted like he was buddies with the doctor who wrecked me I just walked out. Texas laws are pretty horrible in protecting the patients. Hope your situation gets better. It’s shocking how some of this behavior is legal.
March 28, 2019
I'm so sorry for what all of us have gone through! I know how bad the laws in Texas are because I tried to find a lawyer to sue Kridel for me, and I couldn't even get one to meet with me except briefly on the phone. California laws aren't any better. My mom and brother picked me up from the Kridel surgery, and my panties were hanging on a pole by my bed. It's something my brother has teased me about ever since, but I think he uses humor because it really disturbed him (as it disturbed me). Someone on the staff (maybe she was a nurse, not sure) told me to take off my underwear before the surgery because, she said, I might pee during the surgery and wake up with sticky underwear. I told her that I absolutely refused and didn't mind waking up sticky, but I absolutely would not be naked and anesthetized in front of a bunch of people I barely knew. I was only 23 at the time. She said fine and I could leave them on. But when I woke up, they were off nevertheless. Was your surgeon in Austin by any chance an AAFPRS fellowship director too?
March 28, 2019
I also want to add that during my two revision rhinoplasty surgeries with other doctors, no one asked me to take off my underwear and they weren't removed. I now suggest to women who undergo rhinoplasties or other facial surgeries - wear a tampon.
March 29, 2019
UPDATED FROM LoraBee

Other things

LoraBee
Overall, I hope people will realize from my review that rhinoplasties are dangerous operations that can ruin your life, even if you go to a very expensive US doctor who markets himself well. My nose was pretty decent before I went to Kridel - I think about a B+ or A-. Then after Kridel, I think it became a D. I obviously wish I had just kept the nose that I was born with.

Also, when surgeons tell you that if you don't like the result of your surgery, they can just put your nose back to basically how it was before (a lot of surgeons seem to say that to people before the surgeries), it's not true. I don't think ever. Plastic surgery is so poorly regulated today, and it's almost impossible to win a lawsuit or even get a lawyer if you've been botched, so surgeons often mislead their patients to get them to pay for surgeries with no consequences to the surgeons.

Another thing surgery offices do to mislead patients is to tell them that the consent forms that they're asked to signed are just formalities that their lawyers insist on. They make it sound like it's almost impossible for you to have any of the problems listed on the consent form. But look at my review- I had a hideous graft from Kridel, then it absorbed within a couple years, and also the left side of my nose collapsed. So I had all those complications that were supposedly so extremely rare. Of course, after my surgery, the form I signed was shoved into my face and I was told that I obviously knew the list of problems I had with my nose were a substantial possibility.

Finally, I want people to know to be careful of going to a surgeon who is a fellowship director for the AAFPRS. If you do go to one, please ask who will be doing your surgery- the surgeon or his fellow. I can't promise that the surgeon will tell you the truth. I think plastic surgeons are more shady than used car salesmen. But at least you can try.

Replies (70)

August 26, 2018
August 27, 2018
No. I didn't think it was a possibility. I did very much want to sue Kridel. I called a bunch of lawyers, but unfortunately I waited til after a year from my surgery date to call them. I waited because I was told that it would take a year to see the final result of my surgery, so I shouldn't judge the result for a year. But then the lawyers told me I'd missed my 1-year statute of limitations for bringing a malpractice suit. They also said those consent forms we sign make it really hard to sue. None of them would even see me in person. I've often wondered if surgeons tell people not to judge their results for 1 year or 2 years (or however long they say) primarily to make their patients miss the statute of limitations for malpractice suits. Very convenient for them.
August 27, 2018
August 28, 2018
I have contacted her. She's one of the few people who knew to bring her lawsuit within a year so no statute of limitations problems. I was very young when I went to Kridel, and was just too naïve.
October 14, 2018
Has Frankel acknowledged that your ear is now deformed?
October 22, 2018
He saw my ear and offered to cut off the part that was sticking out badly. But I chose to go to an ear specialist instead.
October 22, 2018
Good thing you did. As another person on here said "Frankel is terrifying"
March 30, 2019
I'm sorry that you're going through this. I also had a nice birth nose and I am so disgusted that my surgeon would have even agreed to touch it. It shows how unscrupulous some surgeons are for just a bit of money and like you said there are no consequences for them. He didn't even go through the risks with me.
March 30, 2019
Who was your surgeon? I hope you post before and after pictures and share your story. I want more people to share their real results - whether good or bad.
March 30, 2019
He's a 'top' UK surgeon. I've posted a review on him. I honestly can't believe I was fooled because I'm usually so smart and wary of surgeons. I want to post before and afters but at the same time I already feel so exposed. They need to regulate this industry. He has literally destroyed my life and even when I read reviews like this before I didnt think it could happen to me because of who I was going to. But most surgeons wouldnt have even agreed to operate on me.
March 31, 2019
I don't know about London, but in the US, being called a "top" surgeon usually just means they have good marketing, and they publish research papers. Me and my friends who have had plastic surgery try to be very secretive about it, as I think is normal, so I don't think the magazines or awards people can really find out much about real patient outcomes when they say someone is "top." Also, I've met a lot of really, really smart people (including a lot of doctors and lawyers) who have been botched by plastic surgeons after they thought they had done plenty of research into their surgeons, so I hope you're not blaming yourself.
March 31, 2019
I know a plastic surgeon in California who has been sued by 26 different unhappy patients (most of the suits were malpractice, but a few were other offenses), and he still is listed on Castle Connolly's top doctors' list. And look up Dr. Christopher Duntsch in Dallas, who is now in prison for doing some very bad things to his patients. He was listed as a top doc on some top doctors' network before he went to prison.
March 31, 2019
Oh my gosh, that's awful. aI have really been beating myself up about going to him because I only even risked the surgery because he said he could do it. I wasnt desperate for a nose job as my original nose was like a B+. The 'top' surgeons do come from the magazines and you're right I'm really not sure how they get in there because they're definitely not based on internet patient reviews because there are only a handful on here. But now I've heard of two people that went for consultations with him (since my reviews) and said he didnt cover the risks with them or seemed only motivated by money, which completely backs up what I've said. It's funny because I was in WhatsApp contact with one of his patients and whenever I expressed doubts she would send me her photos or tell me "it will be the best thing you ever do" even though she had seen a photo of my nose before and said she couldn't see anything wrong with it. I should have known from the way he behaved at the hospital (not going through risks with me, guaranteeing me the tip wouldnt change, rushing me into theatre before I could change my mind) and I have so much anxiety and regret now. It's been a horrific, soul destroying experience.
March 31, 2019
Can't believe a doctor ever agreed to touch your nose. It really disgusts me. I wish there was something that could be done.
April 1, 2019
Yes. I've done some research on how magazines choose their "top docs". Some get the info from Castle Connolly. Castle Connolly chooses "top" plastic surgeons based on other dr. nominations, academic appointments, research studies, etc. But unfortunately, I don't think there's any way that patient satisfaction rates can be adequately factored in given the secrecy us patients have about our surgeries. Also, some of the factors looked at, like academic appointments and research, I think can make a surgeon a worse choice because they can use your surgery for teaching and research.
April 14, 2019
Well said LoraBee. All of my intense research took me back, time after time, to the very person who botched me. His PR machine could rule the world, his surgical skills could destroy it!
April 15, 2019
How are you guys dealing with the trauma of all of this? I was completely misled into the surgery. My doctor guaranteed me my tip wouldnt change and it did and he didnt tell me of all the risks presumably as he knew it would put me off the surgery.
April 16, 2019
It's hard. I've tried therapy for it, where the therapist told me to concentrate more on developing my internal self instead of worrying about my physical body. I didn't find it helpful. I do some research about the plastic surgery industry, and I feel by sharing my story, maybe other people will know better what's going on and will, if they still choose to have plastic surgery, at least go into it with their eyes open.
April 17, 2019
Thanks for your replies guys. Yeah my therapy was the same and also trying to make me see that it wasnt my fault for trusting the surgeon. It was the surgeon's fault for not behaving ethically and being open and honest about the risks. It has been especially hard as I know if I wasnt so sleep deprived on the morning of the op, I would have finally realised that my surgeon wasn't to be trusted because he didn't go through the risks with me. Do any of you guys have your consent forms from surgery? If so what were the risks listed?
April 18, 2019
I started to see things with Kridel's office that made me uncomfortable shortly before my surgery, but I had already paid A LOT of money and they told me I couldn't get it back, so I went forward with the surgery anyway. Kridel's office did have me sign a consent form with lots of serious risks on it, and that's when I first started getting concerned and thinking of backing out. But then they said that the risks were extremely unlikely to happen, and if they did, Kridel would just fix it anyway. Then several of the problems listed on the form did go wrong, and he wouldn't fix it - instead he kept using the form in an apparent attempt to avoid a lawsuit. I was very young, so I didn't think to get their statement in writing that he would fix things if I had problems. I was too trusting and naïve. A lot of people have told me that their surgeons only bring out the consent forms after they've paid and can't get their money back. I think the law on this needs to be changed.
April 18, 2019
It's disgusting how things only became apparent after we paid the money. If they had shown those signs sooner, we would have never got sucked in. Completely agree about the consent. They should be giving out comprehensive literature at the consultation itself. And they should tell patients they should only do the surgery if they hate their nose enough to have more than one surgery and possibly grafts etc. These shouldn't come up only after the patient has already opened Pandora's box. Some surgeons are actually ethical enough to send out a consent form via email before you can even book the surgery.
April 19, 2019
I agree. I would like the law to be changed so that consent forms must be signed before the patient pays, and any consents presented or signed after payment will be invalid unless the patient is given the choice for a refund. I would also like it to be the law that all surgeries must be videotaped and that the video must be available at the patient's request. A lot of surgeries are videotaped now, but certainly not all. I have a lot of other ideas for new laws too.
April 19, 2019
DeceivedAndDestroyed- you say surgeons should be giving out the consent forms at the consultation. I agree that would be a HUGE improvement. But considering a lot of consultations cost $1000 nowadays and people travel around the world for them, I'd like to see more info publically available about dr.'s so we wouldn't waste so much money on consults and only then maybe, possibly after we're in deep get the info we need.
April 19, 2019
They dont dare give us the consent forms outlining all the risks beforehand because they want to get the cash banked before raising any red flags! Have you heard that a documentary is being produced in the UK about bad surgery in Beverly Hills?
April 20, 2019
Absolutely! I'm so glad to hear that a documentary is being made about this. I've thought about trying to make one myself. There's also a documentary on youtube called Plastic Disasters, but just a warning- it's really depressing to watch and 2 of the 3 patients featured in it died shortly after the documentary came out. So don't watch when you're real depressed.
April 20, 2019
I just watched it. My heart ached for those poor victims. I would love to see Tony's nose now after Nassif operated on it. It looked to me as though AF did the botching.
April 22, 2019
I looked up Tony on the internet and didn't find much about him. There were pictures of him at the documentary's premiere, and his nose looked real good I thought there. I would like to know what he thought.
December 6, 2019
The surgeons rarely go through the risks and leave it up to their "Closer", that is the person who signs you up and takes your money. They operate a bit like car dealerships, the "Closer" gets commission on sales and usually breezes right through the risks as if they are nothing, usually adding "Dr Fillinthe gap never has problems."
March 30, 2019
March 30, 2019
I knew someone else that got botched from my doctor and left there review on here and got there account deleted. Seem like a lot of effort to hide mistakes and mess ups, I wish he would have put that much energy into fixing my nose.
March 31, 2019
Not surprising. I've written a lot of reviews on vitals that have been taken down. So I've seen first hand how unreliable some sites can be. I now only trust real people who talk to me and show me real pictures.