DISAPPOINTED RESULT - This One Does Not Practice Courtesy Care Follow Up Calls After Surgery. - Hoffman Estates, IL

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Good job on another surgery procedure b4...

Good job on another surgery procedure b4 rhinoplasty. 1st follow up visit - free. Nose takes 1 year 2 heal. No after care follow up calls from his team on my well-being. My nose is ununiformed, has ridges on 1 side n is constantly covered with dried up blood. No after care instructions were given on the nose bleed. Been using small dental tools to remove gunk.
Hoffman Estates Plastic Surgeon

The Q and A on the procedures were tackled during the free consultations. He was cordial and had a confident persona. The kind of doctor who does not volunteer information if questions are not asked including how to take care of the wounds. His staff takes on a lot of responsibilities including being in the same room while consultation takes place. Always accommodating and pleasant but somehow there is a glitch in their daily routine in dealing with patients, paperwork, filing, updating others with vital information etc.

3 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
3 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
3 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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