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POSTED UNDER Venus Freeze REVIEWS

Skin Fuzion in Henderson NV - Henderson, NV

ORIGINAL POST

Went to an excellent cosmetic surgeon in Los...

55gal
$4,000
Went to an excellent cosmetic surgeon in Los Angeles to have a couple of procedures which involved stem cells, in order to get the stem cells they will do lipo, after the lipo, the surgeon suggested I have Venus freeze to even out the area on flanks, lower back and hip area, the surgeon office gave me a treatment which included my back, hips, and flanks and stomach- the donor site.
This was very therapeutic and felt good, like a hot stone massage, I did not feel it made since to travel to Los Angeles to have the treatment once a week, so I consulted with a local company I found off Venus freeze website. I consulted with Skin Fuzion for Venus Freeze, over the phone said they would do, lower face, neck, back, flanks, hip area, upper arm and upper legs for 8 treatment for $4000.00, but would break it up into 2 sessions per week for 8 weeks, when I arrived the story changed a bit to every 10x10 area is considered one area, Went in for the first treatment, noticed the machine was different they the one at the surgeons office, and the treatment much hotter and uncomfortable at skin Fuzion, they did a small area at hips and top of back of thighs, no flanks, no back. I called them back as my Surgeon office did not want me to do anything on my face at this time due to stem cell injections and they wanted to do the areas they had performed lipo on, they did not want any worked performed that was not a medical spa. Skin Fuzion was unable to process my credit card at the treatment time because that did not have wifi service for there credit card processing machine and was trying to process it over an unsecured wifi connection that would not connect anyways so they asked if they could write down the number and process it later, I agreed. I called back in the morning to tell them not to process for card for the $4000.00 as I could not due the face and neck and wanted to have my surgeons office complete the Venus on the areas they had performed surgery, but I would like to pay for the treatment received the day before and once I was not under the care of the surgeon I would contact them if I decided I like the results of the Venus freeze and wished to have more. Deborah who performed the treatment said no problem, sho totally understood and would process the pavement for the one treatment and we hung up on great terms. I had ever intention on going back to Deborah, The owner Kim called shortly after and said she was charging me $520.00 for the one treatment and if I later decided to get more treatments they would apply that to a package. They charge $2500.00 for one area, which is not 10x10 and it is 8 times, I told her that seemed to be very expensive for one treatment, she said they did 2 areas ( I guess they consider the 3x3 top of back of thighs and the 4x4 area at the top of hip) 2 aand that's what they charge for a one time visit, but if you can get a better price somewhere else she will try to match it, I was not happy about it and I paid the $520.00 with really no choice, but the more I thought about it the angry I was over it. Needless to say at this point I will not return to skin Fuzion

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Deborah

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Replies (2)

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July 16, 2015

I'm sorry you didn't have a positive experience.  Thanks for sharing.

July 16, 2015
Yes, Henderson NV - after several emails back and forth with the owner, she stands by her charge of $520.00 and feels they earned it for the one time treatment of what they consider 2 areas. She also offered to have me come back and redo the treatment. She did not get the issue. So we agreeded to disagree. I still feel taken advantage of and after looking back on my estimate it was $1750.00 for the face and neck and then the tech said 1/2 off that, $875.00 for every area there after. so I guess if you take 1750.00 and are giving me 8 treatements that breaks down to 218.75 per treatment for that 2 area treatment, so a one time treatment equals $520.00 ? more then 100% increase. I Called a couple office's in the area ( Doctors not skin care spas) They said one treatment is a waste of time and money because you get no results for one treatment, you must do 5-10 treatments to see results and not more then 10 days apart and it should not burn.Needless to say I dont agree with how she does business and neither do a few of my friends that are business owners in Henderson who I have discussed the situation with. After looking into the entire situation and trying to be fair, I think $250.00 would have been more then enough compensations for the one treatment.