I felt cared for and provided treatment by a true professional

Hello, I would like the opportunity to express my gratitude to the staff at the White Orchid Spa in Vero Beach Florida.

Professional, knowledgeable, and sincere are just a few adjectives I would use to describe the staff at the White Orchid Spa. Specifically, Nurse Practitioner Laura Phelan has provided outstanding care and I cannot say enough about the trust I have in her as a medical provider. I was interested in improving the wrinkles on my neck and the drooping I was getting on my jaw line and under my chin. As an educator myself, I wanted to read as much as I could ahead of time and seek out several opinions before going forward with any procedures. I had 3 appointments lined up for consultations.



A doctor in Stuart was recommended, so I made the 45 minute drive to their spectacular office directly on the intercostal waterway. Meeting with an administrative assistant of some sort, who had had work done there herself, I felt uneasy from the start. Which is difficult because I am already questioning in my idea to go through with any procedures. I actually was feeling embarrassed and slightly intimidated. As polite as this woman was, I couldn’t see myself being comfortable at their lovely office. In addition, no physician or nurse made any attempt to speak to me.



The White Orchid Spa was next. I met with Laura Phelan immediately, no sales pitch first. She very carefully and in great detail explained the options available. I believe I was there at least 45 minutes, which is rare for a consultation. My decision was made then to seek treatment at White Orchid because of Laura. I believed she had my best interest at heart and I would trust her. She recommended a Halo procedure and Juvashape. My experience was exactly how she had described and her professionalism each time we met was outstanding. We discussed goals each time and my realistic expectations. I am happy to say 1 of the goals was definitely accomplished! The drooping under my chin is something I now understand only surgery can fix.



I wanted to take the time to write this to thank Laura and to endorse services at the White Orchid Spa. I felt cared for and provided treatment by a true professional.



I would most highly recommend White Orchid Spa as a service provider for facial treatments!!