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What a Wonderful Experience with a Very Special Dr. and His Team!
It has been a little over three weeks since I had my procedure with Dr. Jae Pak. I thought I needed to write a review about my initial consultation as well as going through the procedure and the tremendous follow-up that I received from Dr. Pak and his excellent staff. I plan to follow up with a further review in nine months to a year after the results are apparent. I'm quite confident that I will be pleased but as anyone who understands the procedure it takes some time for the new grafts to fill in with growth.
My initial consultation with Dr. Pak was nothing short of amazing. We spoke for a while about my lifestyle and what I was looking to achieve through this procedure. Dr. Pak asked me quite a few questions about my lifestyle and evaluated what would be the best procedure to perform for me. We discussed both the FUE and the FUT procedure and following his recommendation I chose the FUT procedure for the best outcome for myself. I had the same procedure a little over 10 years ago with a prominent Beverly Hills Dr. who has since passed away. His younger partner who took over his practice but does not perform the procedure, recommended Dr. Pak to me. And I am so grateful that he did.
The day of the procedure I overslept by about 45 minutes and felt terrible, but Dr. Pak and his team were unflappable. It was like nothing happened. They calmed me down quickly and the procedure went as planned. I slept for 90% of it and we were done by approximately 2:00 PM. I went back to the hotel and slept fairly well. I showed up the next morning and got cleaned up by one of his wonderful assistants/techs. She showed me how to care for my scalp and the donor area for the next two weeks. To be frank, I was not 100% focused and needed to call back the next day to make sure I was cleaning and caring for the areas properly. That was absolutely no problem for the office. The same assistant who cared for me the morning before got on the phone quite quickly and walked me through how to properly care for the donor and recipient area for the next two weeks.
For the next two weeks, I continued to stay in touch with Dr. Pak by e-mail. His availability to me was incredible. I believe every day that I sent an e-mail, I received a response typically within 30 minutes from him. I sent him pictures of my scalp on a several occasions and he came back to me with how I was progressing and assured me that everything was normal. One day I knocked the top of my head against a kitchen shelf. I was rattled but again one of his assistants got on the phone with me to assure me everything was going to be fine. I can't speak highly enough of how the Dr. handled my care as well as the initial consultation. In fact, when I showed up for the procedure that morning, the doctor referenced several things I'd mentioned in the consult that I didn't even remember I mentioned to him. He is calm, courteous, caring, professional and from the look of my scalp after the procedure, I would also say an artist. After the initial consultation, I sat down with his office manager and went through the payment structure. That was equally professional and courteous. She followed up with me with additional availabilities and I chose to add one of them to my procedure. Both the office manager and the doctor have remained in contact with me throughout my healing process. I feel like I'm part of the family of patients that have gone through Dr. Pak’s office. I can't speak any higher than that. If anyone is considering this procedure and has the availability to go see Dr. Pak, I would highly recommend him to anyone that I know. His staff were equally caring and professional.
I wish the best to everyone who follows my recommendation!
Tony B.
My initial consultation with Dr. Pak was nothing short of amazing. We spoke for a while about my lifestyle and what I was looking to achieve through this procedure. Dr. Pak asked me quite a few questions about my lifestyle and evaluated what would be the best procedure to perform for me. We discussed both the FUE and the FUT procedure and following his recommendation I chose the FUT procedure for the best outcome for myself. I had the same procedure a little over 10 years ago with a prominent Beverly Hills Dr. who has since passed away. His younger partner who took over his practice but does not perform the procedure, recommended Dr. Pak to me. And I am so grateful that he did.
The day of the procedure I overslept by about 45 minutes and felt terrible, but Dr. Pak and his team were unflappable. It was like nothing happened. They calmed me down quickly and the procedure went as planned. I slept for 90% of it and we were done by approximately 2:00 PM. I went back to the hotel and slept fairly well. I showed up the next morning and got cleaned up by one of his wonderful assistants/techs. She showed me how to care for my scalp and the donor area for the next two weeks. To be frank, I was not 100% focused and needed to call back the next day to make sure I was cleaning and caring for the areas properly. That was absolutely no problem for the office. The same assistant who cared for me the morning before got on the phone quite quickly and walked me through how to properly care for the donor and recipient area for the next two weeks.
For the next two weeks, I continued to stay in touch with Dr. Pak by e-mail. His availability to me was incredible. I believe every day that I sent an e-mail, I received a response typically within 30 minutes from him. I sent him pictures of my scalp on a several occasions and he came back to me with how I was progressing and assured me that everything was normal. One day I knocked the top of my head against a kitchen shelf. I was rattled but again one of his assistants got on the phone with me to assure me everything was going to be fine. I can't speak highly enough of how the Dr. handled my care as well as the initial consultation. In fact, when I showed up for the procedure that morning, the doctor referenced several things I'd mentioned in the consult that I didn't even remember I mentioned to him. He is calm, courteous, caring, professional and from the look of my scalp after the procedure, I would also say an artist. After the initial consultation, I sat down with his office manager and went through the payment structure. That was equally professional and courteous. She followed up with me with additional availabilities and I chose to add one of them to my procedure. Both the office manager and the doctor have remained in contact with me throughout my healing process. I feel like I'm part of the family of patients that have gone through Dr. Pak’s office. I can't speak any higher than that. If anyone is considering this procedure and has the availability to go see Dr. Pak, I would highly recommend him to anyone that I know. His staff were equally caring and professional.
I wish the best to everyone who follows my recommendation!
Tony B.
Provider Review
Hair Restoration Surgeon, Board Certified in Emergency Medicine
11620 Wilshire Blvd., Los Angeles, California