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Bad Results
Trip 1 - A few yrs ago I did some research and communicated with Vanessa, the U.S contact, and finally decided go to Dr Alba Reyes in Domincan Republic. I was a bit reluctant as they had only a few referrals and only one responded.. But it was either this or travel all the was to Turkey. I decided to travel to Santo Domingo, DR. I needed my hairline and peaks filled in as they receded and I was in mid 50s. Their driver was 15 min late to airport, and my anxiety really kicked in. He was nice but spoke almost no english and drove me to hotel. The next day he drove me to clinic. Vanessa was very nice, except she lied about using anesthesia. They basically knock you out during complete procedure with anetisiologist in office. I met Dr Alba Reyes and we came up with plan. Vanessa assisted with communication as Dr's english is not so good. I paid, and then the procedure began. That's when the fear began as I seen the anestiologist, even though I had been assured many times that they only used oral seditive. They said they lie about this so not to scare customers. I woke up 6 hrs later, ate a sandwich and was quickly whisked out of the clinic into drivers car, and back to hotel. I wanted to talk to someone in English about the procedure, but only Vanessa and Dr speak English, and neither were around. I went back to clinic for wash two days later, and then flew back to U.S. One year later,although they supposedly used 2700 grafts, the results were less than satisfactory and certainly not "dense packing " as promised. The new hair didn't even blend with the existing hairline. The left side was better than the right, but other than the hairline, my hair was sparsely placed and thin.
Trip 2
I had contacted Vanessa and sent photos of the bad results. I then did video chat with her and Dr. They agree to redo free of charge, except for $500 hotel and plane fare. I was scheduled to arrive in Feb 2020 but was forced to cancel due to Covid restrictions on flying internationally. I finally return there in Aug 2021. I waited over one hr at airport for driver and had anxiety attack. Turns out driver was there whole time but not holding up sign with my name and joking with another guy. I finally stood about 20 feet in front of him, hoping he was my driver, and almost no one else in airport, but he still refused to acknowledge me. My phone would not work there so after 45 min I decided to buy Sims card and was able to call Venessa. Driver finaly approached me . I was not happy with him. He was rude and walked quickly to his car and I followed. He spoke little english. He dropped me off at hotel and picked me up next morning to go to clinic. Vanessa nicely greeted me upon arrival. Soon Dr Reyes came in room and was not very friendly. She looked at me and asked Vanessa if she agreed to this. Venessa said yes. She said I would need about 1000 more grafts. I also requested for some new grafts to my crown area that I paid $1500, as my crown was now receding. . The Dr then started to ramble on about using minoxidil for over 10 min. I could hardly understand her, especially when Vanessa left the room and i no longer had her to interpret. The Dr then walked away quickly and said we will begin soon. I tried to call her back to discuss the new plan for what needed to be done this time, as some areas needed more attention than others and needed to be better blended with existing hairline. I did not get a chance to explain this. She just yelled from doorway that right side needed more than left. I said yes, and she left room. This was last time I saw her. She is not friendly and somewhat arrogant. Procedure took place and again quicky drove back to hotel. Well..almost 16 months later, the new results still not good. Especially the right side vern thin, little coverage, and not connecting with existing hairline. I conclude that either their technique is flawed or they give you less grafts than promised. They appear to use one follicle hair grafts throughout most of the transplant, creating a very thin hair volume. Other than the hairline you need 2,3, and 4 hair follicles per graft to get the proper volume.. I tried to contact Vanessa thru Whatsapp, but she no longer responds.
Trip 2
I had contacted Vanessa and sent photos of the bad results. I then did video chat with her and Dr. They agree to redo free of charge, except for $500 hotel and plane fare. I was scheduled to arrive in Feb 2020 but was forced to cancel due to Covid restrictions on flying internationally. I finally return there in Aug 2021. I waited over one hr at airport for driver and had anxiety attack. Turns out driver was there whole time but not holding up sign with my name and joking with another guy. I finally stood about 20 feet in front of him, hoping he was my driver, and almost no one else in airport, but he still refused to acknowledge me. My phone would not work there so after 45 min I decided to buy Sims card and was able to call Venessa. Driver finaly approached me . I was not happy with him. He was rude and walked quickly to his car and I followed. He spoke little english. He dropped me off at hotel and picked me up next morning to go to clinic. Vanessa nicely greeted me upon arrival. Soon Dr Reyes came in room and was not very friendly. She looked at me and asked Vanessa if she agreed to this. Venessa said yes. She said I would need about 1000 more grafts. I also requested for some new grafts to my crown area that I paid $1500, as my crown was now receding. . The Dr then started to ramble on about using minoxidil for over 10 min. I could hardly understand her, especially when Vanessa left the room and i no longer had her to interpret. The Dr then walked away quickly and said we will begin soon. I tried to call her back to discuss the new plan for what needed to be done this time, as some areas needed more attention than others and needed to be better blended with existing hairline. I did not get a chance to explain this. She just yelled from doorway that right side needed more than left. I said yes, and she left room. This was last time I saw her. She is not friendly and somewhat arrogant. Procedure took place and again quicky drove back to hotel. Well..almost 16 months later, the new results still not good. Especially the right side vern thin, little coverage, and not connecting with existing hairline. I conclude that either their technique is flawed or they give you less grafts than promised. They appear to use one follicle hair grafts throughout most of the transplant, creating a very thin hair volume. Other than the hairline you need 2,3, and 4 hair follicles per graft to get the proper volume.. I tried to contact Vanessa thru Whatsapp, but she no longer responds.
Provider Review
