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My experience was fabulous. From the time I walked...
My experience was fabulous. From the time I walked in the door and was greeted by friendly concierge. I was then offered a beverage and had my parking validated. I was amazed at how beautiful the waiting area was. It was more like a beautufil living room, very tranquil and cozy. I was greeted by a couple of other staff members. All very friendly. You can tell they all love their jobs.
I was a bit nervous about my IPL. The technician came and got me again, very friendly and accommodating. I had a few questions about the procedure and they were all answered confidently. I was offered a couple of different options before my IPL. All of which were to make me more comfortable. The procedure was fine and the results were exactly what I was wanting and expecting. I had a few more question about different procedures. Dr. B came right into the room and answered them with care and concern making sure I was inquiring about procedures that fit my needs.
As I was checking out I went home with post procedure instructions. Last but not least I was acknowledged when I left. I will definently be going back for future procedures.
I was a bit nervous about my IPL. The technician came and got me again, very friendly and accommodating. I had a few questions about the procedure and they were all answered confidently. I was offered a couple of different options before my IPL. All of which were to make me more comfortable. The procedure was fine and the results were exactly what I was wanting and expecting. I had a few more question about different procedures. Dr. B came right into the room and answered them with care and concern making sure I was inquiring about procedures that fit my needs.
As I was checking out I went home with post procedure instructions. Last but not least I was acknowledged when I left. I will definently be going back for future procedures.
Provider Review
Board Certified Plastic Surgeon
2155 E. Paris Ave. SE, Grand Rapids, Michigan
My interactions with both office staff, esthetician, and Dr. bengtson were great. They were all friendly, knowledgeable, confident and well educated in the area of expertise.