Snap On Smile! - Goldsboro, NC

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My motivation for the Snap on was a lack of...

My motivation for the Snap on was a lack of confidence (because of stained and missing teeth). Initially, I was offered the option of having dental implants (extremely expensive) but I declined, feeling that I just needed something for outward appearances. The overall process wasn't entirely bad, you get fitted for your snap on, and from there it's a waiting game (usually 3 weeks to 1 month). The first one was horrible, I looked like Donkey from Shrek, I contacted the office to request that they be filed down (not an option, Snap On's are plastic), so I had to get re-fitted and wait another month to recieve it. After receiving my snap on, it wasn't long before the top one cracked (I have both upper and lower), I returned to my dentists office to confirm getting it replaced hopefully under some sort of warranty, there was none. My original set cost $3,000 and I was shocked when I was advised that I would need to order a new set, they didn't have the option of purchasing just the upper. When I questioned this and got attitude from the assistant as well as the receptionist. I was told that they "gave" me one, I then corrected them stating the first set was sent back due to their error in sizing, that was not my fault. Needless to say, there went another $3,000 for a temporary tooth covering. Now due to cracks and physical holes (from eating in them) I have teeth that we're perfectly fine, now decaying which is a bigger issue. If you don't plan on eating, drinking (soda, coffee, or tea), or talking (they become very loose after a few months as to when eating they may slip out) then the Snap on may work for you. If I had to do it all over again, I would have invested in something more dependable. Now, I am wishing upon a star (and the lottery gods) to be able to get implants done, I'm not 40 years old yet, I have never used illegal drugs but looking at my teeth now, you wouldn't be able to tell the difference, I'm at the point where I don't leave my house because of embarrassing teeth. Please do your research before making a final decision!!!!!! (I thought that I had done just that, but experience proved me wrong)
Greenville Dentist

Dr Stovall was excellent in the beginning, the indifference came when I complained of not having any form of coverage for the replacement Snap On. His attitude was different, I overheard hallway conversations with him and the assistant, but he put on his professional face and demeanor when he entered the room that I was in.

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
2 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
3 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
3 out of 5 stars Payment process
1 out of 5 stars Wait times
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