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Embarrassed and Duped
The surgeon I dealt with here humiliated me. I was a patient of the Bassin center a few years ago. I received the “FUE” hair restoration procedure. Not only do I feel embarrassed about how the consultation went down, but I feel scammed due to lack of results.
I scheduled a consultation with their FUE spokesperson, Ron Doria. He is a previous recipient of the FUE procedure, who has undergone multiple surgical procedures by the Bassin Center. He is NOT a physician.
We spoke for about 30 minutes regarding the procedure. At the end, he gave me a black marker and had me give him an idea of where I would ideally want my hairline. He assured me that the surgeons at the Bassin center were the best, and that I’d leave fully satisfied with no questions asked.
The day comes for me to meet the surgeon for the first time. He asks me to draw a line indicating where I would want my prospective new hairline to be. I drew the same line that I had previously drawn with their Mr. Doria.
The surgeon laughed at me. He laughed lightly, and said “That’s a woman’s hairline. Are you transitioning from male to female?”
I had never been so embarrassed in my lifetime.
“No,” I responded.
(If I indeed was someone transitioning, would it be okay to laugh at me? Is it appropriate for a Physician to embarrass a patient based on their decision to undergo gender-affirming procedures?)
He then said that I was going to have to cancel my procedure if that’s the hairline I wanted. The only problem is that I already paid a $700 down payment on the procedure that would not be refunded. He told me I was SOL unless I drastically changed my expectations.
This wouldn’t be a big deal if their own spokesperson had not filled my head with false expectations before I paid a $700 down payment. I was stuck between paying $700 total and cancelling, or paying $7000 and receiving a surgery that I did not agree to before paying.
I opted with the second option, as $700 for a college student with nothing to show would be a total waste. I received a $7000 FUE transplant that resulted in absolutely no change to my appearance. It was not indicative of what I wanted in my initial consultation. The results are unnoticeable.
I am a male in my early 20’s. I am a college student who has struggled with my own appearance from a very young age. Being only in my first couple years of college, this procedure was the amalgamation of funds I’d saved up for years.
The Bassin Center’s lack of empathy, their cavalier nature to me as a customer/patient, and their deceptive manner of acquiring prospective clients leads me to write this negative yet completely honest review.
I have multiple friends who have also been considering getting an FUE procedure done but have not been able to decide on a location as I have been telling them to avoid the Bassin Center. As a current medical student, I was appalled and embarrassed by this surgeon’s lack of doctor/patient etiquette.
I understand and respect the concept of physician’s autonomy. What I don’t respect is the idea of luring in a patient with a free consultation, requiring them to pay a 10% down payment before meeting with an actual physician, and then being told that what they want is not possible.
I guess I’m the fool here and I deserved what I got for not being more conscientious of what I was signing. Hopefully whoever reads my review will think twice before hiring this plastic surgery center. Save yourself the embarrassment and disrespect that came from my encounter with their surgeon.
I scheduled a consultation with their FUE spokesperson, Ron Doria. He is a previous recipient of the FUE procedure, who has undergone multiple surgical procedures by the Bassin Center. He is NOT a physician.
We spoke for about 30 minutes regarding the procedure. At the end, he gave me a black marker and had me give him an idea of where I would ideally want my hairline. He assured me that the surgeons at the Bassin center were the best, and that I’d leave fully satisfied with no questions asked.
The day comes for me to meet the surgeon for the first time. He asks me to draw a line indicating where I would want my prospective new hairline to be. I drew the same line that I had previously drawn with their Mr. Doria.
The surgeon laughed at me. He laughed lightly, and said “That’s a woman’s hairline. Are you transitioning from male to female?”
I had never been so embarrassed in my lifetime.
“No,” I responded.
(If I indeed was someone transitioning, would it be okay to laugh at me? Is it appropriate for a Physician to embarrass a patient based on their decision to undergo gender-affirming procedures?)
He then said that I was going to have to cancel my procedure if that’s the hairline I wanted. The only problem is that I already paid a $700 down payment on the procedure that would not be refunded. He told me I was SOL unless I drastically changed my expectations.
This wouldn’t be a big deal if their own spokesperson had not filled my head with false expectations before I paid a $700 down payment. I was stuck between paying $700 total and cancelling, or paying $7000 and receiving a surgery that I did not agree to before paying.
I opted with the second option, as $700 for a college student with nothing to show would be a total waste. I received a $7000 FUE transplant that resulted in absolutely no change to my appearance. It was not indicative of what I wanted in my initial consultation. The results are unnoticeable.
I am a male in my early 20’s. I am a college student who has struggled with my own appearance from a very young age. Being only in my first couple years of college, this procedure was the amalgamation of funds I’d saved up for years.
The Bassin Center’s lack of empathy, their cavalier nature to me as a customer/patient, and their deceptive manner of acquiring prospective clients leads me to write this negative yet completely honest review.
I have multiple friends who have also been considering getting an FUE procedure done but have not been able to decide on a location as I have been telling them to avoid the Bassin Center. As a current medical student, I was appalled and embarrassed by this surgeon’s lack of doctor/patient etiquette.
I understand and respect the concept of physician’s autonomy. What I don’t respect is the idea of luring in a patient with a free consultation, requiring them to pay a 10% down payment before meeting with an actual physician, and then being told that what they want is not possible.
I guess I’m the fool here and I deserved what I got for not being more conscientious of what I was signing. Hopefully whoever reads my review will think twice before hiring this plastic surgery center. Save yourself the embarrassment and disrespect that came from my encounter with their surgeon.
Provider Review
