They've Created Gaps That Won't Close! Frisco, TX
My treatment isn't finished yet but the process...
Almost through another 2 sets of trays
I am currently waiting for more sets of trays to continue treatment. Some gaps are slightly better, while others have not budged.
My physician is still being difficult and continues to exhibit poor communication. She tells me to call her at the beginning of a week to follow up with her. But when I do, I end up calling and leaving messages for an entire week before I can get a hold of her; not because she actually ever calls me back but because I've managed to call enough times that she probably feels the need to actually take my call. She always apologizes and says she's been so busy. But if any clinic is too busy, my thought is maybe they should stop taking on new patients if they can't even stay on top of things with the patients they already have. It is also this poor communication that could have prevented these gaps from being around for so long. IF she noticed that some gaps had been there for 4-6 months already and reported it to Clear Correct, adjustments could have been made along the way rather than trying to close the 6 current gaps I have at the end.
Still a work in progress
She is nice and gentle but never seems to know anything about where I am in my treatment and their offices don't ever follow up with Clear Correct, if you can get them to call you back in the first place. Once they kept telling me that they we're waiting on Clear Correct but they really needed to send in new molds. New stages in my treatment have been stalled so many times.