POSTED UNDER SmileDirectClub Reviews
Smilecareclub Journey - Florence, MA
UPDATED FROM Janstar15
2 years post
Final Update
Janstar15January 30, 2019
$1,400
Hello, I'm sorry I stopped updating. I would stay away from this company if you have very severe crowding like I had. It turns out the company completely messed up my teeth and if I hadn't stopped using their aligners some of my teeth would have started to fall out! Once my dentist told me about the damage the aligners were causing me he told me to immediately stop. I told SDC about this and demanded my money back but they of course refused. I would say pay for regular braces, which is what I have done with a local ortho. Hope this helps and good luck.
UPDATED FROM Janstar15
1 year post
Complete waste of money
Janstar15October 25, 2017
It’s been a while but long story short...the aligners damaged my teeth and shifted them too quickly. They attributed to bone loss and I was told by my dentist that 4 healthy teeth may fall out as a result. I spoke to my lawyer and have formally asked for a full refund.
Replies (5)
October 26, 2017
Wow your halfway point photos looked like they had shown significant improvement as well
October 26, 2017
From just the perspective on looks then yes they started to look great on the outside. The problem was under the gums they did irreversible damage and I lost a ton of bone because they shifted my teeth TOO QUICKLY. So yes, they looked great, but only because they were rapidly moved.
October 26, 2017
I'm sorry to hear this, but do you think that this could have been prevented if you'd have worn each retainer longer?
October 31, 2017
This is so unfortunate, I feel horrible for you. Was this discovered on Cray by your primary dentist,? Can you go to a restorative dentist for a second opinion? Perhaps you can root canal the teeth somehow. You need to find a very competent Boston attorney. Do not settle for someone without a lot of proven experience. Have you started the legal process?
November 1, 2017
Sorry to read this last update and how very unfortunate for you. But a LOT of us thank you for your postings and photos and your final update especially!
November 29, 2017
How did you become aware that your teeth were moved too quickly? Were you in pain that resulted in the dental visit or did the dentist find it during a routine exam? I just popped in my month 1, week 2 aligner, so I’d love to know if this is something I need to be watching for. Thanks!
December 1, 2017
I've been wondering how your teeth were coming along. I'm sorry to hear this. Good luck with everything
UPDATED FROM Janstar15
7 months post
Halfway Point - Tray 10
Janstar15December 30, 2016
Here is a before and after of my halfway point.
Replies (3)

December 30, 2016
They are looking soo good!!

December 31, 2016
One question, has your bite changed in the back? I just started my first tray this week and already my back molers don't touch that well.
January 1, 2017
Yes so my bite has changed considerably. I remember at some point (I think tray 5) I could actually feel and tell where my bite needed to be fixed (kind of hard to explain). Since I have a tooth that is still not completely straight my bite is very uncomfortable right now. At around tray 13 it should be better so I'll update again then but yes for now my back molars are not aligning perfectly but I'm pretty sure they will once the treatment is over.
February 27, 2017
Amazing progress! Thank you for posting. I'm really looking forward to more updates :)
Replies (2)