I was left extremely disheartened and let down

I was referred to Sinclair by my health insurance and I’m deeply disappointed in my experience. I worked with Sinclair for the span of about 2 years in which I had 3 surgeries performed (facial feminization, breast augmentation, breast revision with implant exchange/capsulotomy) and lots of visits to his office. In my experience working with Sinclair he was unprofessional, dismissive, had unexceptional communication with his staff, gave little to no explanation to complications that are associated with the surgeries he performs, and promised results he couldn’t follow through with. Additionally he gave vague/minimal post operative instructions, and the post operative visits were typically 10 minutes or less, unstructured, and felt useless as photos were taken and with little to no examination of the area operated. I had to actively ask him to check how things were healing as he would dismiss me after taking photos, however, oftentimes it felt hard to speak up as I began to feel more uncomfortable and frightened towards him as a result of my experiences with him. During my early consults for ffs he tried to pressure me into including a tracheal shave when discussing which procedures my ffs should include. At 3 different appointments he offered me the tracheal shave after my insistence against the procedure. However, the tracheal shave appeared in my informed consent packet as a surgery to sign off on. Having to express how much you don’t want a procedure performed and then have it come out in your paperwork/informed consent packet felt very wrong. both my ffs and breast aug consults were haphazardly melded together. Much more attention was given for ffs as measurements and scans were taken. However the breast augmentation felt more like an afterthought as little time was spent discussing it and no scans were taken. After my ffs i reacted poorly to the anesthesia upon gaining consciousness. My frightened partner and mother called the office in which they shrugged the situation off saying they had no clue focusing more on how it wasn’t their fault instead. Further made worse by Sinclair making a joke about my partner’s and mother’s character later on during a post operative visit regarding the situation. About a month and a half later I had my first breast augmentation. In my first breast aug I experienced lateral displacement, bottoming out, and a complete loss of sensation in my breast/experience pain for the entire year I had them. After my initial breast augmentation i began to notice issues. Afraid of complications I tried to be proactive and open communication between Anita (Sinclair’s assistant) and I as she had always mentioned that it was an option. Up until that point I had little communication with her, the little that I saw seemed exceptional up to that point. However, when utilizing the communication to discuss complications is when I noticed a shift in communication from her. It was hard to get any responses let alone any acknowledgment of the complications that were manifesting. My concerns were not handled compassionately or diligently as they were initially brushed off and ignored. However by the time they admitted to seeing the complications it was too late to do anything nonsurgical. Additionally during this time I was also expressing my concern of the scars that were made as they were quite crooked and healing very poorly. I was instructed to use kt tape help my scars heal better. However I was allergic as it caused my skin to turn very red and tender. I let Anita know and she told me to stop using the tape. To my surprise sinclair decided to use the kt tape after my breast revision to keep my breast from shifting again. Using this tape to hold my breast together ultimately burned my skin and has left semi permanent discoloration and scarring. The revision ultimately failed as my right breast still dropped laterally and inch below the other. During my recovery I was told to keep the tape and try to hold my arms together to keep them in place the entire time. At subsequent appointments he rarely checked the status of where my implants sat and even forgot to change my kt tape making me try to have it on for weeks at a time as it burned my skin. It wasn’t until after my skin was burned and discolored that he noticed anything wrong and told me to discontinue use of the kt tape while also letting me know that unfortunately there was nothing more he could do for me regarding my breast. A few days before my breast revision I began to feel unsure as I didn’t feel that he explained his revision plans to me well enough. All I knew was that he was going to change the implant. After discussing some details and understanding that he was going to us internal sutures I began to ask about possible complications and failure rates in which he shifted the conversation to be about whether or not the original breast augmentation alleviated my dysphoria or not. The deflection worked as we bang talking about implant size and profile. I originally had a moderate profile with 360cc. I expressed how I wanted to go smaller and change to a lower profile, he counter that with agreeing to a low profile but increasing to cc to offset the difference between the profiles. He offered a 400cc low implant in which I became concerned as his informed Conway stated that any implant bigger than 350 was prone to developing the complications I had, he told me “it’s just something I have to put don’t worry about that”. After his reasoning I agreed and as we were hanging up he told me he would see me in two days. Shocked as I was given the option between two different dates and choosing the later one I began to freak out. We were able to resolve the confusion very last minute giving me the original date I agreed to. The day of the operation he came in with 350cc low profile implants. In my confusion I asked why they were 350cc and not 400cc in which his desmonto and tone of voice immediately changed. He began to tell me that 350cc was what was agreed upon and gave me his reasons as to why 350cc was better. I began to dissociate as I was sincerely confused as to why he contradicted himself and repeatedly told me I was wrong. Completely disheveled he begins to ask where I want my scars placed. I was frozen because of what had just occurred and because he was supposed to be revising the scars. He was also supposed to fix an issue with my rhinoplasty from ffs but that didn’t happen either. As he asked me about my scar placement he became more frustrated as seconds passed and I could t speak. He ended the silence by scolding me about whether or not I wanted the surgery, to decide in that moment, and expressed how he was not pressuring me to get any kind of surgery that day. I just began to nod and we proceeded with the operation. I tolerated a lot of dehumanizing experiences with Sinclair that I shouldn’t have allowed to happen just because I thought I didn’t have other options. For what ever reason if you do proceed with him I highly recommend you document the entire process and advocate for yourself as much as you can. Ask questions and educate yourself on the surgeries you’re thinking of getting. I also really didn’t appreciate his casual use of the trans slur tran**. All in all I really did want to see the good and really gave Sinclair a chance as I worked with him for over 2 years and had 3 surgeries with him but I was left extremely disheartened and let down by him and his team. I can’t imagine having actually spent money on services with him and it bothers me that this is the care I received with tax payers money.