Worst Decision a Total Nightmare - Fairfax, VA

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I had plastic surgery on 03/27/15 worst decision...

I had plastic surgery on 03/27/15 worst decision ever. My agreement with Dr. Hess was for a full tummy tuck, to include liposuction, instead of the procedure for which I paid. Dr. Hess disregarded my wishes, and performed a different procedure, leaving me with saggy skin and fat. . During after care sessions, outrageously, Dr. Hess never informed me of that fact even after the surgery, especially in light of my obvious dissatisfaction. The last time I met with Dr. Hess was in August 2015. During our meeting he showed no compassion for my pain. I found his lack of empathy unbelievable. I am informed that my current condition can only be remedied through another surgery—a full tummy tuck—which, given my present condition, will carry additional risks: there may be complications in the healing process, I may not fully heal at all, and I could end-up with a deformed belly button. And it will cost me $7,715.. Additionally, my contract states if for any reason I am dissatisfied with my results, he would remediate them. As of December 2015, Dr. Hess has yet to remediate his doing. I asked for my credit back and left several messages alone with certified letters. He ignored them all, I made peace with my decision and little by little I learned to accept what my mirror reflects. I left my mind and body in his hand for seven hours, trusting him to accomplish what we had discussed. In lieu he took my money and left me deformed,

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1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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