Treatment Provider

Gregory S. Keller, MD, FACS
Board Certified Facial Plastic Surgeon
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Worst angle, but still pretty upsetting

This is the view that is most upsetting. My neck/chin never looked like this before. It's going to be a really long and expensive process to fix it. At this point I'm looking at possible surgery and fat transfer. Dr. Keller's office has been completely unresponsive.

Do Not Do FaceTite if You Are Thin

I'm very thin and for some reason, after my 2nd kid, my face just started to melt- super saggy neck, crazy loose jowly hollowness, significant crows feet- all of it. I did some botox starting at 28, then my first filler around 35, some micro needling etc but nothing was giving me dramatic results and the cost was really starting to add up. I saw a plastic surgeon finally who recommended FaceTite as a last resort before surgery. Since I have two young kids and can't handle the downtime, I decided to give it a try. It was billed as minimally invasive, "some people go to work the next day" but I found it to be very uncomfortable and invasive with at least 4 days of intense swelling (I had to avoid my children and neighbors for that time), a numb asymmetrical mouth for 1 day, a hard lump that formed under my chin and lasted for more than a month (surgeon wasn't able to explain it- blamed it on my scarring/ healing response but I've read in a clinical trial doc it may be due to too much heat too superficial under the skin), and finally a pretty large hole scar under my chin. Worst of all after a few months of residual swelling and thinking the treatment had worked, my skin is as lax and jowly and sad as ever. I went back to Keller and he was generous with his time and confirmed I did not have a good result and said the only remedy was a face/neck/cheek lift. The office said they would give me a small discount and prepare a quote but they never did, even after I looped back several times over phone and email. Some days I think there was no change, and some I think it's much worse than before. I'm only 37 and my skin looks 50 at least. Pre-procedure, I asked many times if I should be worried about potential fat loss and was told no, that it does melt a little fat but the tightening compensates. In my case, and in the case of any other person who is underweight or doesn't have enough facial fat and that is causing their laxity, I would never ever recommend this treatment. And I know that is sad and disappointing. I know there are not great alternatives. I too read the negative reviews (and the positive) and wanted to believe it would work for me. I try not to be heartbroken about the money I spent. I try not to think about my sagging face and neck and profile all the time, but it's very distracting. If any providers know of any solutions, please reach out. I'm interested in Renuva since I can't do surgical downtime at this point and the cost of conventional fillers in the lower face isn't sustainable (and Sculptra and Bellafill terrify me). Writing this review to spare others the same pain- do ask to see before and afters from your specific provider- if they don't/can't show them, walk away. Ask how many times the procedure has been done. Ask what happens if it doesn't work? I trusted my provider as he was a highly regarded plastic surgeon but I truly don't know if he has much experience with the procedure, given my experience. And DO NOT do it if you cannot afford to lose fat. I can't find any clinical trials cited for this being an effective treatment- hopefully everyone knows at this point the BS associated with 'FDA cleared' devices, the bar is very, very low. Good luck <3

Provider Review

Board Certified Facial Plastic Surgeon
2305 DeLaVina St., Santa Barbara, California
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