Senior with poor elasticity - positive experience from the start

Dr Shenker and his staff at The Cosmedic Surgery Clinic make up an exceptional, caring team. I have a long history with this clinic and had no doubt that Dr Shenker was the best surgeon to perform my procedure and that he and his team would be the most skilled, kind, professional group I could wish for. I knew I could trust Dr Shenker’s opinion and his surgical skills to do the best possible work. I am a senior and have skin with poor elasticity so my expectations were not high. Having just completed the procedure this past week it is too soon to say if I believe I made the right decision, only time will tell, but it is not too soon to share how confident I am with Dr Shenker as my surgeon and how positive my experience was from the start. This includes booking my initial consult with receptionists who went the extra kilometre to expedite my first appointment, to my initial consult with Ashley the patient coordinator who answered all my initial questions with diligence and foresight, to my consultation with Dr Shenker who gave me his honest opinion about what my options were and what to expect. I chose my second ‘best’ option knowing I would not achieve the same results as with the first option but also knowing that whatever best positive outcome was possible would be achieved by Dr Shenker. During the procedure Dr Nicholas was open and educative about his role as Anesthesiologist and asked many good questions to make sure we both had as clear a picture as possible of my health and risks. Nurses Adrianne (who actually held my had during the procedure!) Ange and Patty were warm and friendly and made me feel relaxed and safe. So much so that I found myself conversing using a sense of humour I never knew I had and from what I can remember actually having fun in the OR!



Nurse Lauren made herself readily available for my follow up and I was grateful to have such accessible nursing care whenever I needed it. It also says a lot that Dr Shenker called me at home the evening of the procedure to check-in with me and even share his personal cell number for me to be able to reach him after hours! A ‘shout out’ as well to office manager Heather, whom I’ve yet to meet, but who deserves kudos for her work with her team ‘behind the scenes’.



Thanks everyone for all your support! The Cosmetic Surgery Clinic (Dr Shenker and team) is an absolute gem!



With gratitude

C.