I still have loose skin

When I contacted Dr. Farahmand I sent her photos of my neck and said I was interested in a neck lift. Dr. Farahmand told me I needed a face lift. I was surprised because I didn't think I needed a face lift. The problem was my neck and I had loose skin, especially in the front, turkey neck. After she explained everything to me I trusted her and I went for the surgery. I met with her in person beforehand, and again, I specified my concern about the loose skin in the front of my neck. I was assured that the facelift would resolve this problem. The photos posted are two months after my surgery. As you can see, I still have loose skin. Definitely an improvement from before. However, the surgery was close to $11,000 and the loose skin should have been removed. When I met with Dr. Farahmand for our two months post surgery FaceTime mtg. I sent her the photos and asked if she could fix the skin by an incision under my chin to tighten the area. I was told it's not loose skin. It looks like it's muscular bands. That she couldn't do anything until five months and maybe Botox would help. Also, she would look at it after a year and see if something could be done. Very disappointed,.