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POSTED UNDER Eyelid Surgery REVIEWS

The procedure left me with a significantly more uneven appearance

ORIGINAL POST

Not a Good Experience

Beautiful992635
I underwent eyelid surgery with Dr Echalier with the hope of correcting a slightly uneven eyelid, but unfortunately, the results were far worse than expected. Instead of improving the symmetry, the procedure left me with a significantly more uneven appearance. I developed ptosis (drooping eyelid) on one side, and there’s a noticeable bulge under my eye that wasn’t there before caused by misplacement of the artificial tissue.

The first surgery didn’t fix the issue, so they offered to do a second surgery (which insurance did not cover so I have to pay thousands out of pocket). Sadly, the second procedure only made things worse. They then offered to do a third surgery for free, but after two failed attempts, I didn’t have the confidence to move forward with the same surgeon.

I even consulted with Dr. Fante (main surgeon) from the same office, but despite the situation, he wanted to charge me for the full service.

At this point, I believe the center should take responsibility for such a poor outcome, instead of continuing to charge patients when they switch surgeons within the same office. While the surgeons were polite and professional in their demeanor, their skills were not up to standard, and this entire experience has been extremely frustrating. I am now facing the possibility of going elsewhere for corrective surgery, which is not only costly but emotionally draining.

I regret choosing this clinic and urge anyone considering surgery here to carefully research their options and get multiple consultations before committing.

Beautiful992635's provider

Robert G. Fante, MD, FACS

Robert G. Fante, MD, FACS

Oculoplastic Surgeon, Board Certified in Ophthalmology

Beautiful992635 rating for Dr. Fante:

Overall rating

Replies (2)

October 10, 2024
I feel your anguish. My heart goes out to you <3
October 16, 2024
So sorry! For me, how these businesses respond to unsatisfactory outcomes is the most important factor I look for- one red flag like this and it’s a NO, regardless of the so called skill and rep because there is this possibility and I want them to treat me with dignity, urgency, compassion and respect to resolve not try to dig for more money. Thank you for the warning!!!