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Not a Good Experience
I underwent eyelid surgery with Dr Echalier with the hope of correcting a slightly uneven eyelid, but unfortunately, the results were far worse than expected. Instead of improving the symmetry, the procedure left me with a significantly more uneven appearance. I developed ptosis (drooping eyelid) on one side, and there’s a noticeable bulge under my eye that wasn’t there before caused by misplacement of the artificial tissue.
The first surgery didn’t fix the issue, so they offered to do a second surgery (which insurance did not cover so I have to pay thousands out of pocket). Sadly, the second procedure only made things worse. They then offered to do a third surgery for free, but after two failed attempts, I didn’t have the confidence to move forward with the same surgeon.
I even consulted with Dr. Fante (main surgeon) from the same office, but despite the situation, he wanted to charge me for the full service.
At this point, I believe the center should take responsibility for such a poor outcome, instead of continuing to charge patients when they switch surgeons within the same office. While the surgeons were polite and professional in their demeanor, their skills were not up to standard, and this entire experience has been extremely frustrating. I am now facing the possibility of going elsewhere for corrective surgery, which is not only costly but emotionally draining.
I regret choosing this clinic and urge anyone considering surgery here to carefully research their options and get multiple consultations before committing.
The first surgery didn’t fix the issue, so they offered to do a second surgery (which insurance did not cover so I have to pay thousands out of pocket). Sadly, the second procedure only made things worse. They then offered to do a third surgery for free, but after two failed attempts, I didn’t have the confidence to move forward with the same surgeon.
I even consulted with Dr. Fante (main surgeon) from the same office, but despite the situation, he wanted to charge me for the full service.
At this point, I believe the center should take responsibility for such a poor outcome, instead of continuing to charge patients when they switch surgeons within the same office. While the surgeons were polite and professional in their demeanor, their skills were not up to standard, and this entire experience has been extremely frustrating. I am now facing the possibility of going elsewhere for corrective surgery, which is not only costly but emotionally draining.
I regret choosing this clinic and urge anyone considering surgery here to carefully research their options and get multiple consultations before committing.
Provider Review
Oculoplastic Surgeon, Board Certified in Ophthalmology
4500 Cherry Creek Drive S, Denver, Colorado