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POSTED UNDER Eyelid Surgery REVIEWS

Repaired my Toddler's Eyelid to Ensure a Better Future for Her

ORIGINAL POST

Repaired my Toddler's Eyelid to Ensure a Better Future for Her

Diane.bunn
WORTH IT

My child's initial stitches (done at an ER) left her with a divot in her scar and misaligned eyebrow. I had doubts it would close and heal correctly so I had a consultation with Dr. Ross to get another opinion.

-My doubts were not only confirmed but Dr. Ross was straightforward about lasting effects of a scar like that as her facial muscles develop when she grows up. I'm thankful for his knowledge in this area as I wouldn't have known and her pediatrician didn't know this either.

-Dr. Ross talked our family over how he would repair her laceration scar. I usually get nervous over all things medical, moreso for my children, but his kind demeanor, competence, and experience with kids helped put my nervousness to rest as he answered my questions with patience. He even included details I didn't think to ask which I found very helpful. His staff was so kind, helpful, and available. I knew she was in good hands and the procedure was a success. The 'scar divot' is closed in and it's already healing much better since the repair.

Diane.bunn's provider

William A. Ross, MD - Account Suspended

William A. Ross, MD - Account Suspended

Board Certified Plastic Surgeon

Diane.bunn rating for Dr. Ross:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Phone or email responsiveness
Staff professionalism & courtesy
William A. Ross, MD - Account Suspended
Response from Dr. Ross:
Thank you for your gracious review! Nothing is more important to us than our children. We know you have choices. We are so pleased that you chose us to help you!

Replies (2)

July 20, 2023
Beautiful! She will thank you for years to come. Where is Dr. Ross located?
October 20, 2023
Gorgeous