Consultation review: was treated poorly - doctor is not caring

After my consultation, I decided I’d like to have surgery done. An appt. was made for me to see the doctor once more before scheduling surgery. Informed the office I’d be traveling from 3 hours away. Let them know omw there that I’d be 15 min late. When I was already more than halfway there, I got a call from the doctor that she did not want to see me and did not think she could give me a good surgery outcome. I wish I had known this before the office scheduled me to see her. I arrived there 4:15pm, 15 min after my scheduled time and the doctor did not care to see me. Being given a refund for my consultation fee did not change the fact that I wasted my time traveling to the office for no reason. Was treated poorly. Doctor is not caring.