First Class Treatment

First class treatment from start to finish. Mr Karoo immediately put me at ease during our initial consultation to improve my vision and appearance due to very droopy eyelids. He explained the options, the outcome and the possible side effects. Surgery was straightforward. I opted to have day surgery in Sancta Maria Hospital in. Swansea as it was near to my home. Communication was clear, concise and quick. On the day of surgery, Fabulous nursing team looked after me before, during and after the procedure (upper blephaplasty). I had a lovely private room with everything I needed. Mr Karoo reassured me and talked to me all through the painless surgery. It took just over an hour for both eyes. Back in my room, I was given a cup of tea, sandwiches and biscuits! Like a hotel. Lovely staff kept checking on me. Aftercare was explained. All necessary pain relief, antibiotics,etc provided with instructions. Mr Karoo checked I was ok and discharged me home. I had little or no pain at all. I only took two paracetamol on the first evening. I had bruising and swelling, which was to be expected. Follow up appointment was great. Lovely nurse removed my dressings and stitches. Mr Karoo was pleased with my progress. Another follow up 4 weeks later, swelling and bruising nearly gone. Fantastic results. My eyes are wider and brighter. Another few weeks and full results will be amazing. I am so pleased I had the surgery. And so pleased I had Mr Karoo to do it. He is so professional but also charming. He immediately made me feel comfortable and calm. Couldn't have asked for a better surgeon, better treatment and fantastic results. No more droopy lids making me look tired, and affecting my vision. First class! Thank you so much.