Brilliant Doctor

Dr. Chang is not only a skilled surgeon and expert cosmetic injector, she takes great pride in her work, she LISTENS to her patients and is easily able to understand their areas of concern even if they don't quite know fully. I have seen multiple eye drs. over the past 2 years, first for cataracts, then ocular rosacea and mgd. They all had in common the need to upsell me the most expensive procedures whether I needed them or not and more important, whether it was the procedure that would work for me. Dr. Chang has quite a different approach. Once she fully understood my concerns she offered me several options, carefully explaining the pros and cons, showing me pictures, and ensuring I had the appropriate expectations for each. Due to a previous upper and lower eyelid surgery several years ago, I developed new bags under my eyes accompanied by very dark circles. Since the original surgeon only removed the center fat pad (who knew there are 3?), Dr. Chang explained that is why I now had one bag in the inner corner and one on the outer corner of my eyes with a deep hollow in between creating what I felt was a deformed and lumpy under eye. I couldn't even look in the mirror without cringing. I had decided on the surgery where she would remove the remaining fat pads and fill the hollow but I was very anxious about another surgery because of my other eye conditions. Dr. Chang offered another solution to avoid surgery and save me thousands of dollars. She said while it wouldn't be the same result, perhaps it would be acceptable enough for what I was concerned about. She injected filler in strategic places and the result was ....no not perfect, but more than acceptable for me. Most of the darkness disappeared and the area between fat pads was smoothed out so it no longer looks lumpy. I am more confident going out in public and I am so grateful to her for hearing my concerns and providing options to meet them even though it meant less money in her pocket. No upselling here!! She took great care to talk to me throughout the procedure, explaining each step and she took it, helping reduce my anxiety. Dr. Chang she is very precise, and has an artists eye. She knows what will work and what won't and is honest if she feels something won't give you the results you want. She manages expectations carefully explaining potential risks and anticipated results. If you are looking for a Dr. with a high level of integrity, who listens and actually cares about getting it right, look no further than Dr. Holly Chang.