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POSTED UNDER Eyelid Surgery REVIEWS

Avoid at all costs!

ORIGINAL POST

Avoid at All Costs!

Aferraro1287
$8,000
I would highly recommend that patients do NOT see Dr. Morgenstern. Yes, the entire staff was courteous. However, the work of Dr. Morgenstern is very poor. I had fat transfer done to the upper eyelid since I did not like the hollowness in my upper eyelids. I have a very bulgy type of appearance to my eyes and I explained to Dr. Morgenstern that I wanted to get rid of the bulginess. He told me that a fat transfer would be best. It is now 3.5 months after the surgery and my eyes are incredibly uneven. At this point in time all healing is complete. I have literally had people point out to me that my eyes look uneven and if I had something done to them. My right eye has a large lump of fat in it when I raise my eyebrows. I had implants placed in the tear trough area under my eyes to get rid of the hollowness there. It still appears very hollow and dark. My left eye looks exactly the same as pre-surgery (this would be your right in the photograph here). I told the staff that I was unhappy with my result and that they are actually uneven. In response, I got an email saying "sorry to hear that, if you need your records sent elsewhere, call us." He is just out for the money. I don't believe he is talented at all or even has a passion for occuloplastic surgery as an art. I would highly recommend going elsewhere!!!! I now have to spend another $10k and a long healing time with yet another surgery to correct his mistakes! I can not express how appalled I am that he is an occuloplastic surgeon. Do NOT waste your money with him!

Aferraro1287's provider

Kenneth E. Morgenstern, MD

Kenneth E. Morgenstern, MD

Oculoplastic Surgeon, Board Certified in Ophthalmology

Aferraro1287 rating for Dr. Morgenstern:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
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Replies (9)

July 26, 2019
What a shame & a waste of money. You may not have to spend another $10K to have this fixed. It could be an easy job. Let’s hope. I can see what you are pointing out but you still do look pretty good.
October 5, 2019
Thanks but theres honestly no difference in the before and after appearance to the eyes. Its really unfair that I was cheated out of my money for something that was not actually corrected.
February 24, 2020
Funny.....the above is obviously a "boiler plate" response as I did not give this response after reading your review. I only clicked it was helpful. I am looking for a doctor to do a similar procedure and only clicked "helpful"......I did not write the above. I am sorry your outcome was not good at all and I will be much more cautious since reading your review
March 10, 2020
I'm not sure what "boiler plate" means. I was just giving my honest opinion. Honestly, no one can stop you from going wherever you want to go. I am just giving my experience. Unfortunately, I am still saving up money to have what he messed up fixed again by another doctor.
January 2, 2021
Sorry for your bad experience but it’s hard to find great doctors in PA!! Most are in CA and NY!!!
March 16, 2021
yes I totally agree with you actually!