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Brief Summary of my Amazing Experience with Dr. Swartz
I was referred to Dr. Nancy Swartz for a second opinion about a hernia in the orbital septum under my right eye. This defect was causing fat to protrude through the hernia and become visible under my skin. The septum of my other eye did not have a hernia, but I did have noticeable bags and puffiness.
When I first met Dr. Swartz, I was immediately impressed with her knowledge and calm bedside manner. After her exam, she explained to me what she thought was going on and various options to correct it. But, since my case was unique, she requested that I also see her partner (Dr. Cohen) and then the two of them will consult with each other on the best plan to fix my problem.
So, a few days later, I met with Dr. Cohen (who is equally nice and knowledgeable). He knew exactly what needed to be done because he has seen another case like mine. About an hour after that appointment, I got a phone call on what they recommended… a transconjunctival lower lid blepharoplasty.
I had to go back for a third visit, to see Dr. Swartz again so that she can explain everything about the procedure in detail and answer all my questions. Dr. Swartz gave me her email address so that I could ask her any questions in the weeks and days prior to surgery. And, she even called me the afternoon before surgery to see if I had any last minute questions or concerns.
The morning of surgery went very smooth. As the nurses were preparing me (placing the IV catheter, etc.) Dr. Swartz stopped in to chat with me again. I did not feel nervous because of her amazing bedside manner and calming personality. When they took me in to the surgery room, I saw that Dr. Cohen was also there. He assisted during surgery, and the two of them make an amazing team.
I woke up with icepacks over my eyes. The nurse was talking to me and asking me questions about my comfort level, etc. After a few minutes I decided to look at myself in the mirror, and I could not believe the amazing job that Dr. Swartz did. The herniated fat under the one eye is completely gone. And the bags and puffiness under both eyes are also gone. But everything looks natural. My eyes look refreshed and I am no longer self-conscious about the herniated fat.
Recovery went very well too. I had mild bruising and swelling that went away relatively fast. If anyone asks me about my eyes, I will be referring them all to see Dr. Swartz.
When I first met Dr. Swartz, I was immediately impressed with her knowledge and calm bedside manner. After her exam, she explained to me what she thought was going on and various options to correct it. But, since my case was unique, she requested that I also see her partner (Dr. Cohen) and then the two of them will consult with each other on the best plan to fix my problem.
So, a few days later, I met with Dr. Cohen (who is equally nice and knowledgeable). He knew exactly what needed to be done because he has seen another case like mine. About an hour after that appointment, I got a phone call on what they recommended… a transconjunctival lower lid blepharoplasty.
I had to go back for a third visit, to see Dr. Swartz again so that she can explain everything about the procedure in detail and answer all my questions. Dr. Swartz gave me her email address so that I could ask her any questions in the weeks and days prior to surgery. And, she even called me the afternoon before surgery to see if I had any last minute questions or concerns.
The morning of surgery went very smooth. As the nurses were preparing me (placing the IV catheter, etc.) Dr. Swartz stopped in to chat with me again. I did not feel nervous because of her amazing bedside manner and calming personality. When they took me in to the surgery room, I saw that Dr. Cohen was also there. He assisted during surgery, and the two of them make an amazing team.
I woke up with icepacks over my eyes. The nurse was talking to me and asking me questions about my comfort level, etc. After a few minutes I decided to look at myself in the mirror, and I could not believe the amazing job that Dr. Swartz did. The herniated fat under the one eye is completely gone. And the bags and puffiness under both eyes are also gone. But everything looks natural. My eyes look refreshed and I am no longer self-conscious about the herniated fat.
Recovery went very well too. I had mild bruising and swelling that went away relatively fast. If anyone asks me about my eyes, I will be referring them all to see Dr. Swartz.
Provider Review
Oculoplastic Surgeon, Board Certified in Ophthalmology
50 Monument Rd., Bala Cynwyd, Pennsylvania