Deviated Septum and Rhinoplasty Become REALITY - Edinburg, TX

It has always been a dream of mine to remove what...

It has always been a dream of mine to remove what I thought was an ugly hump on the bridge of my nose. That hump on my nose made my profile seem a little rough; the softer profile, softer feature was what I longed for. The opportunity presented itself when my family doctor referred me for nasal reconstruction, turbinate reduction and deviated septum correction. I sought a physician who specialized in ENT procedures and Facial Plastic Surgery; then I met Dr. Carlos Ayala. This doctor has truly changed my life! I asked if a rhinoplasty could be performed along with the other procedures; I wanted ONE recovery process so as to minimize my time off from work. He described all of my options and I opted to have a rhinoplasty along with the other procedures. My softer look is just a PLUS to being able to breath so much easier. My breathing isn't as labored which allows me to sleep that much better at night. Better sleep means a more productive, more energetic day. I cried the day he took my splint/cast off..........my dream came true. I couldn't be happier with the results. As a single mom, my life was put on the back burner for a long time. Far too many times we forget that we deserve to do something for ourselves. Dr. Ayala helped make my dream come true.
I have continued to visit his practice for other issues such as allergy testing and some minor facial cosmetic procedures. I couldn't be happier. Thanks to Dr. Ayala and his team of professionals for making my dream come true.
Mcallen Facial Plastic Surgeon

Dr. Ayala is nothing short of SPECTACULAR with a beautiful demeanor and a lovely bedside manner. He is extremely patient, very professional and knowledgeable in his field of medicine. If I had any questions or concerns, he was quick to answer them. Dr. Ayala was very thorough as explained the process of my nasal reconstruction and rhinoplasty. He described how he would perform the surgery, how long the procedure was anticipated to take and how to care for the surgery afterwards. He visited with me prior to the surgery to again answer any questions, to ease concerns. He ensured I had any medication readily available to take home with me after the procedure. Who wants to go to the pharmacy when they've just had surgery, right? After the surgery, the doctor himself called to ask how I was doing. He put my mind at ease. Very comforting. His staff of assistants were amazing, quick to schedule appointments, verify insurance information. The staff went above and beyond for me. Their patience, I'm sure was tested, since they had to work with the Department of Veterans Affairs and my private insurance for procedures and approvals, but not one of them complained. Dr. Ayala's staff maintained communication with me before and after; in my opinion, that epitomizes customer service and patient care. (Kari and Araceli are invaluable assets to Dr. Ayala's office, I look forward to seeing them. I know they will handle my insurance claims where I have minimum to no issues at my check out). My recovery has been wonderful, overall. I have followed all of his recommendations, am seeing result and absolutely LOVING it. Mind you, I was not looking for anything major, just a subtle change to soften my appearance and it has. I highly recommend Dr. Ayala for all ENT and facial plastic surgery procedures. Am looking forward to visiting his office for facials and other face skin rejuvenating procedures and products. Will post before and after pics soon enough.

5 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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