Nightmare

Absolute nightmare of an experience here. I've been back and forth with Contour clinics for about a month due to problems. Photos attached should speak for themselves. Do not recommend this treatment, especially not from this clinic. Absolute waste of $2400. Rude and unprofessional staff. The timeline of what happened: FIRST VISIT (28/Oct) •I come in asking for 2–3 mLs on jaw angles and perhaps some in chin •Get told it takes around 6–8 mLs so get convinced into doing 4 mLs with the possibility of coming again later to do it in two stages. •I write concerned about the swelling and visual appearance. They say don't worry, the swelling will go down •About week and a bit goes by and say still nothing is in the right places it looks. It is asymmetrical and slanted to the left, the areas around the chin are too wide. There is a gap on the right side of the jaw. •He says 'come in and I'll give you 2mLs for free because we were thinking about doing it in two stages anyway, and we'll fill over the gaps' SECOND VISIT •As he's filling I get nervous because he is spending too much time and effort on the left side which is already too heavy compared to the right. He says 'don't worry, I promised to give you 2mLs, remember', as if I was worries he wasn't putting enough in when I was actually freaked out he was doing the same problem yet again. •I go home and things still don't look right. Gaps had been overfilled and now there was a rounded appearance and no angularity on the corners of my jaw •I was intent to wait the two weeks for the swelling to go down to be absolutely certain this wasn't a swelling-related issue •One week and a bit goes by and I have no reason to be confident the issue was swelling-reated. I book a follow up appointment to be sure I can get it dissolved as soon as possible •In the process of booking this appointment, I'm told I should see a different doctor with their clinic instead who has more experience with this procedure. It is an hour away from where I live but I agree to go because I am desperate THIRD VISIT •I get to the place. The lady at the desk is rude and looks at me as if I shouldn't be there. Talks to me in a condescending voice •Doctor is behind schedule by an hour. •I see the doctor and he says he will dissolve the left side (the worst side) to refill it to look like the other side (the less worse side). He only says he will do this for free if this process is taken. •I agree and he dissolves the left side •The doctor was in such a rush there was no opportunity to look at myself in the mirror before leaving •I use the mall bathroom on my way home and notice the filled side looks so much worse than the dissolved side and my natural jaw, and figure the doctor must have just made some mistake. •I return (just about 10 minutes later) asking to see him again •The rude desk lady says I would have to wait 4 hours to see him again. I say this is not possible. I am in my exam period and I should have really been at home studying this whole time. •I ask for another appointment at the clinic closer to where I live. She says I still have an appointment for two days away that I can go to (it was the one I initially made after the second visit wasn't turning out well, but they gave me this appointment at this clinic instead) FOURTH 'VISIT' •I attend the clinic two days later closer to where I live intending to get it dissolved •They cause a major fuss saying that it is not possible to do. They give various and conflicting reasons as to why. •I am fed up by this point. I just want the thing dissolved. I have been dealing with this for over a month by this point. I say it needs to be done today. I don't care about the money or the possibility of free future treatments, I just want this out of me. •They insist it is not possible. I have to wait until the next week. NOW • I currently have one side of my face filled and the other unfilled. I don't want to deal with this clinic anymore so I'm going somewhere else to pay to have it dissolved. I do not recommend this clinic. This entire experience has felt like something out of one of my worst nightmares. I've been grateful there are mask mandates where I live so that I can hide my face.