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POSTED UNDER eMatrix Reviews

EMatrix, 1st Procedure - Denver, CO

UPDATED FROM Melissa HR

October 5 was my 4th treatment. We went over the...

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Melissa HR
WORTH IT$2,500
October 5 was my 4th treatment. We went over the entire face with an "A" setting first, and then went over it again with a "C". The technician said that the two levels both target different layers and I will get the best results. I must admit, it was much easier this time...maybe because I knew what to expect or maybe because my face was getting used to it? I dont know. But, after this treatment I can definitly notice a shine and my acne is temporarily cleared up (temporarily because it is hormon driven). Yes, my face was still crazy red, yes I had brown scabs, yes it felt sunburned. But, today 5 days later, it looks amazing. No clue if it is permanent.

I asked about follow up treatments every 3 months and I was told that I had to buy another package of 4 for $1800 again...so I declined.

Given my horrible results from the Vella Shape treatment, I will no longer be purchasing anything else from American Laser Skincare and do not reccomend anyone else fall into this web.

Melissa HR's provider

American Laser Center

Melissa HR

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If you are interested in treatments for laser hair removal, e-matrix, or anything. I do not reccomend going to American Laser Skincare for any of these. I fell victim to a web of up-sale techniques and learned the hard way that this is all about meeting their sale's goals and not of customer relations. As I did eventually benefit from the E-matrix procedures, the laser hair procedures are very slow to gain benefits, and the Vella Shape procedures are extreamly dangerous...see my other review.

Replies (5)

October 17, 2011

Thanks for all your pictures and comments, That is really helpful. I am curious to hear your long term results post all treatments. I have been using dermal rollers daily and have noticed minor results but nonetheless I can see improvements in fine lines and texture, so maybe that's a cheaper alternative to follow up, they cost less than $200. The theory is the same to punch small holes in the skin and produce the collagen to heal them. Might be worth looking into. I also had acne every month since I was 16. Every month 3 weeks of breakouts and one no breakouts - frustrating. Then I supplemented with Iodine and voila over a year now and no breakouts except here and there and tiny, really nothing. I only took the iodine pills for 4 months and not since and still no breakouts. It may not be the issue but it was hormonal for me too and iodine worked. I got a bottle from Kripps pharmacy in vancouver - ioplex-sr. It did get worse and then resolved. My sister took the iodine and started to break out so she stopped after 2 weeks so who knows. Iodine is supposed to make acne worse but it also helps the thyroid produce the proper hormones so maybe that's the key.

Thanks again for all your comments!

October 25, 2011

i just had my first ematrix done yesterday on B level. and it was a bit uncomfortable, but like you said tolerable. i'm nervous of what this is going to heel like. i have brown waffle marks all over my face. blotchy redness too. i hope this goes down and i see some type of result. thanks for your lengthy post.

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October 26, 2011
Keep us informed. Sorry you had the hard sell one receives at these spas. I found it interesting that Dr. Pumphrey is the medical director. We were pals back in the medical school days. I thought he went into gynecology. Although I remember Dr, Pumphrey as being a bright student, I would have to say the depth of knowledge a gynecologist ( or in our area...the Am Laser Center run by an opthalmologist) might possess regarding skin and its care, pales next to a board certified dermatologist.
November 8, 2011
I'm so disappointed. I've had two e-matrix treatments now. 3 days ago, my second one. So far I haven't noticed any improvements. I'm 46 and maybe I'm expecting miracles, I don't know. But I do know I paid $2000 for 4 treatments, so far its been a waste of time, money and very painful. Avoid false hopes, do your research first. Signed: Another client of American Laser Center :-(
November 9, 2011

Hi V., 

The community has mentioned it has taken up to two weeks to see improvement. Maybe it's just too early. Keep us updated. 

Thanks,

-Britt

November 10, 2011
Hi Melissa, Thanks for the detail review. The American Laser center has a very bad customer service. When I came in for the consultation for my large pores and deep scars, the technician told me that fotofacial would do it for my face. After I bought the combo package of fotofacial and hair laser, I went home to and did a little research and found out that the fotofacial doesn't help for scars but only help for blotchy spots and also all these laser treatments are not for people who are pregnant or trying to get pregnant. I did fill out the form that mention that I am trying to get pregnant, but the girl still said that I am a good candidate. So, I tried to cancel the package but I could not. I went on and called and emailed customer service but never got the response. So I called the office and talked to the manager, they decided to change my fotofacial package to Affirm package (which they said would reduce the appearance of scars and pores.) But After 5 treatments, no body really notice any different on my face because you can still see my large pores and scars. It's a waste of money. Now they told me that the ematrix should be much better than Affirm and it would help my face, but seems like ematrix is not really different.
UPDATED FROM Melissa HR

Completed treatment #3 on 8/31/11. Again increased...

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Melissa HR
Completed treatment #3 on 8/31/11. Again increased the strength to a C on area's of my face and totally skipped my neck this time. This treatment was better than the first 2, maybe because I skipped my neck. I still had scabbing but by varying the strengths on my face between the B and C, the recovery time was only 2 days. Results are more present now and my husband can see a more fresh look! This procedure was worth it.

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September 27, 2011
This was very helpful! Just researched this procedure today...Im 35 too...you are right on time!
UPDATED FROM Melissa HR

Completed treatment #2 on 7/28/11. Increased the...

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Melissa HR
Completed treatment #2 on 7/28/11. Increased the strength to a medium B on my face and remained at the 15A on my neck. The actual procedure was just as uncomfortable as the first time...yes I was more prepared, but, it still was not fun at all! The recovery time increased to 3 days out versus just 1 day. You can see in the pictures scabbing and the matrix dots.

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