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Do Not Use Smile Direct Club
smile direct club does not create and ship the aligners on time like they say they do. when you call customer service, the rep, only says sorry over and over again to cover their mistakes, they undermine the customer. when you inquire and explain your concern, I highly believe they are corrupt and intentionally delay your aligner shipment to be delivered, which also interferes with the customers mouth and jaw and potentially create permanent damages. The reps that answer the phone really dont care about every unique customer and read off of a script to tell the customer when they raise complaints.The SDC call center sounds like international reps not from the USA. Steer clear of this company.