SMAS Facelift, Lower Blepharoplasty with Septal Reset, Abdominoplasty with Lipo , Fat Transfer, Nasal Tip, Upper Lip Lift

My husband and I first met Dr Southwell-Keely and...

My husband and I first met Dr Southwell-Keely and his wonderful medical receptionist Sue in may, 2015. From the time we walked into his consulting rooms we were made to feel welcome. I had always struggled with confidence and my self worth as a person was very low. These feelings were compounded by the fact that I was going through menopause. After having three wonderful daughters my body left a lot to be desired. My first procedure with James was a Bilateral Breast Augmentation. This was something that my husband encouraged me to investigate because although he was happy with me and how I looked I wasn't. We didn't know what to expect, but Richard was asked to come into his office as well as myself and Dr Southwell-Keely made us both feel very welcome and comfortable. He listened attentively to my concerns and addressed them with empathy and professionalism. My procedure was booked for 5/6/2015 at Bondi Junction Private Hospital with total costs being $8,000.00. It was day surgery only, minimal pain or bruising. There is very little to no scarring and my breasts are just as I requested. They are well shaped, look natural and sit where they are supposed to, I now have a cleavage something I have not had for a long time and just the right amount of firmness instead of sad sacks of loose skin. We were so happy with him and the results that I had done on the 22.2.2016 an SMAS facelift, lower blepharoplasty with septal reset, abdominoplasty with lipo, fat transfer to nasal tip plus nasolabial folds and upper lip lift. These procedures were performed at St Luke's Hospital. My stay in hospital was five days. Every day that I was there he came in and visited with me asked how I was feeling listening to my concerns if any and answering questions. He even bought his little son in with him on the Saturday, this was his day off. The level of care and professionalism that this man has is beyond reproach. I am a changed woman, Dr Southwell-Keely has given me a new lease on life. I have a nice flat tummy without the awful fold of loose skin that I would try to tuck into my underwear or hide by placing my arms over my tummy, a belly button again, a beautiful curve to my waist line with everything in proportion. My face he has taken at least fifteen years off. I no longer have bags under my eyes, my face has no sag lines, under my chin and neckline is firm. Where I pretty much had no upper lip I now have one. There is no visible scarring. Again the post care in his offices was professional, friendly and unhurried. Any questions or concerns were answered. Both himself and Sue take the time to make you feel welcome and cared for. There is no ego or falseness, we didn't feel at any time like we were a bother just because the procedures were complete. In fact his post care service for what I had done does not finish until February, 2017. Both Richard and I would highly recommend anyone that is thinking of having procedures done to Dr James Southwell-Keely and his lovely medical receptionist Sue. We promise you, you will not be disappointed.

Dr James Southwell-Keely is a surgeon of the highest level. He is genuine, honest, professional, friendly and he performs his procedures with skilled hands and he gets it right. He is quietly confident his ego doesn't walk in the room before he does. There is no false bravado or theatrical performances that can be experienced by some surgeons. The biggest thing for anyone to overcome going in is a fear that something may go wrong or you won't get what you paid for. Dr Southwell-Keely can be trusted to get it right. Don't waste your time with anyone else. Thank you from the bottom of my heart for everything James you are an outstanding surgeon as well as a person.

5 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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