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POSTED UNDER Ultherapy REVIEWS

Very Negative Experience - Dallas, TX

ORIGINAL POST

This review has been a long time coming. I turned...

renee50
$2,500
This review has been a long time coming. I turned 50 last year and was starting to notice my jawline and neck heading south. I was overall happy w/the way I was aging but wanted to do what I could to slow down the inevitable. I had virtually no wrinkles, even when smiling, but as stated I was starting to notice sagging. My biggest concern about Ultherapy was possible fat/volume loss. I talked w/several Dr's and was assured this would not happen. I was told that 20% percent of the people who have this procedure do not see visible results, but that even they benefit from increased collagen production. I had never done any procedures prior to this, not even botox. I was having a hard time with turning 50 and felt like this would be a nice birthday present to myself. Within the first 2 months of the procedure, however, my worst fears transpired and I started noticing volume loss. The most noticeable areas were around the eyes and upper cheek areas. I talked with the nurse practitioner who did my procedure and I was told that "I was imagining things" and that "I was one of those people who see things that aren't there" and that "I needed surgery all along but that I just didn't realize it." My face has continued to deteriorate and now my eyes seem to be affected. I have no idea why but my eyes look half open and much smaller now. I am very concerned and am going to have to see an ocular ps now. For a long time I was shocked when I looked in the mirror, now sadly I am getting used to my new appearance. I can't begin to explain how difficult this has been. I could elaborate but I'm purposely trying to downplay the emotions in the hope that my review is not dismissed. I have waited to write a review for several reasons. The main being that I simply did not want to do it. I know there will be those that for whatever reason will not believe my review or will want to discredit it. In the end, however, I felt I had to do what I could to warn others. I am posting pics of my eye and upper cheek area. I tried to find pics that show the damage but still allow me to preserve my anonymity. The before pic was taken about 2 months before the procedure and the after was taken a month ago. I am smiling wide in both pics. I want to emphasize that the person who did my procedure was very experienced and that she actually did training on Ultherapy, so an experienced practitioner is no guarantee that you will not have a poor outcome. My sole reason for posting is so that people can have all the information possible in order to make an informed decision. The one thing, however, I want to strongly suggest is that no one do this procedure on their upper face. The risk is just too great. If you are set on trying the procedure, please just try it on the lower face/neck. That's it. I've told my story and given my review. I hope this has been helpful. I'm trying to put this awful experience behind me, so I don't plan to respond to comments or questions.

renee50's provider

Epicentre

Replies (106)

August 8, 2014
Renee, I am so sorry you had to go through this...I can't imagine how hard it must be physically and mentally. I do hope that this review was cathartic for you to write and I am sure you are not alone. I have heard of this happening and mentioned it to my doctor, and he said that he has personally not seen it happen. But that doesn't make it any less real and I wish you well in your journey towards healing.
August 17, 2014
Your eyes look very young. Don't be so hard on yourself.
August 17, 2014
Your eyes are beautiful, by the way!!!
August 9, 2014
Hi. Aren't the results supposed to wear off after 18 months? I am hoping for you that they will and that your eyes will look the same again. I totally get how distressing this must be. Your eyes still look good to me but I do see what you mean about them looking different. I hope that in the next year it will subtly wear off and your eyes will be wider. I don't think the changes are supposed to be permanent. I had it done but wished I did not do the upper face. I did not need it.
January 7, 2016
I wish I hadn't done the upper face, also. Didn't need it one bit, but they talked me into it..... They were having a "special" and it was only a little bit more. I so regret it!
August 11, 2014
This was generous of you to share and valuable to others. I hope your eyes return to their appearance pre-procedure.
August 13, 2014
Actuallly, I think the eyes in the "after" photo look about 8 years younger.
August 13, 2014
Your brows are just a little higher and the area around you eyes, especially the inside corners, look less hallowed out.