Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

I got more Voluma+Vollure- SO MUCH HAPPIER!!

I have been wrestling with this decision for awhile now, but I finally decided to go to a DIFFERENT injector to receive more Voluma in the CORRECT place: mid-face/cheek area (NOT TOO CLOSE TO THE UNDEREYES!!!!!) I am so SO happy with the improvement!
I went to a certified nurse practitioner who is also an Expert Allergan Trainer and she travels around Dallas training other injectors. She is an expert and she came highly recommended from my friend (who is also a sales rep for Allergan). I felt very comfortable with her. I didn't have expectations to look perfect, I just wanted some type of improvement.
She injected 2 syringes of Voluma in my cheeks and also used a tiny bit of Vollure under my eyes. The difference is incredible. I am beyond grateful! I can't believe I lived like this for over 4 months! Of course today is only Day 1, so we'll see what happens with time, but I am very optimistic!

Wanted to update- it's been almost 4 months

I wanted to post an update. This journey has been very emotional and mental. MUCH more so than physical. What has helped me was promising myself I would
A) stop taking pictures of my face for awhile. There was no change and I was simply becoming obsessed.
B) stop logging onto Real Self for awhile for the same reasons above
C) stop talking about it as much with my husband and friends for the same reasons above
D) stay calm and patient. Wear my fake glasses if I was feeling insecure. Try to go more often without the fake glasses (and I realized that it is not as noticeable to people as I feared it is).

I feel like the puffiness has gone down slightly more. I go without makeup and don't care any more about the. Raising stains I still have. This is just my new normal now. I am considering trying Voluma again next month by the expert trainer for Allergan-- this time in my mid-face: cheek area, where Voluma is supposed to go. My hope is that it will continue to blend the puffiness under my eyes with the flatness of my cheek area. I'm still not 100% sold on this idea yet though because I am scared obviously.

Overall though, I am in a very good place mentally/emotionally now. I have accepted the change and I acknowledge it is getting slightly better over long periods of time.

Update- plastic surgeon refunded my money

Wanted to update my review. Last week, I mustered up my courage to call the plastic surgeon's office to ask for a refund. They wanted me to come in person so he could see me (again). I have already gone in twice post-injection for dissolving. We scheduled a time for me to come back in (today). I arrived and was so very nervous, hands were shaking. but I also feel VERY strongly that the doctor made mistakes and at the very least, I am owed a refund. They took more photos of my face and then I waited to speak with the plastic surgeon and a nurse. The hard part for me is, I really liked this doctor and his staff! I really dislike conflict and I did not want to make them feel bad or defensive, but at the same time, I feel a responsibility to educate him about not injecting Voluma into tear troughs, hopefully he doesn't do that to anyone else!! AND I wanted a full refund! He was defensive with me and said he wouldn't have done anything differently in my case, which frustrated me. That was not a shocking reaction from him, but I did share with him that I have seen THREE specialists (my dermatologist, my Med spa injector and an Expert Trainer from Allergan) I have seen them all IN PERSON- not to mention the numerous doctors who responded to me virtually on Real Self-- they confirmed they "would not have put Voluma in these areas on my face" (i.e. Voluma is NOT for tear troughs or for use this close to eyes!) Even the Brilliant Distinctions website alludes to this (I'll see if I can include a screen print in my photos from today). "The safety and effectiveness of JUVÉDERM VOLUMA® XC in areas other than the cheek area... have not been established in clinical studies." The specialists that I have seen in person told me healing my face will take time and money for additional treatments (possibly laser, RF, perhaps more filler, perhaps more dissolving).

The plastic surgery office asked if I would accept a credit for their office instead of a refund and I declined. I want a full refund. They left the room to discuss and the nurse came back with their decision to refund me 100%. Small victory today, but it gives me the tiniest bit of satisfaction! Plus I feel glad that I was able to officially share with this doctor that Voluma should NOT go into tear troughs! He argued with me about that and said "that is exactly what filler is for" but I hope he really understood that is not the case.

So my money is refunded and now I need to determine Phase 2: what to do about my eye area.
• Do I get more dissolving agent injected? I think I still feel some filler left in my left tear trough and I definitely still have filler along my high upper cheek/orbital bones (never wanted filler here either!)
• do I risk getting more filler in the apple of my cheeks to try to mask the puffiness/eye bags?
• do I accept it and leave well enough alone? Just be thankful I can wear glasses and makeup to help hide.

Would love to know Your opinions!