Brow, Face and Neck Lift - Dallas, TX

Dallas Plastic Surgeon
4.6 out of 5 stars 47 reviews
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I had a brow, face and neck lift Jan 2011. I went...

I had a brow, face and neck lift Jan 2011. I went to 5 surgeons before choosing one. After this experience I realize NOT ONE of the surgeons told me or prepared me for the REAL experience. If they had I would not have put myself through this nightmare.

I do not look the same, my face is a different shape, I have no cheeks, and my eyes continue to be a problem and I will probably require additional surgery. The opthalmic ps (who got the dirty deal of having to correct this) confessed that he's hears my same complaints "all the time from women who've had facelifts".

This is not a simple operation that you'll be "down" 10- 14 days. I did not leave the house to go out to dinner for 10 weeks and then I was stared at. I think it should a law that the surgeon informs the patient of every possible detail of not only the actual surgery but the truth about what the longest and most severe recovery could be.

This is a 6 month recovery not 6 weeks. I had between 200 and 220 sutures/staples. My eyes were swollen completely shut, deep purple, and the size of golf balls for about a week. I was not able to return to work due to the fact that it would've scared my students to see me so differently and ended up retiring.

Do botox, get skin treatments, whatever, but don't have invasive surgery. I am still not finished with this nightmare, I will probably have to have additional surgery on my eyes and cheeks, the estimate is another $15,000 plus possible hair transplant!


I would avoid a doctor that doesn't explain the...

I would avoid a doctor that doesn't explain the procedures in detail, that doesn't answer your questions directly, If he/she dances around a question don't walk out, RUN.
Even after 14 months, I do not look better, my face is hour glass shaped, my eye lids are droopy, I have caved in cheeks, my jowls are out of proportion, I have scars that will need to be revised and folds under my chin. Scheduled for more surgery, ching,ching.

I've been blogging with some of you about my...

I've been blogging with some of you about my experience but didn't want my pictures on the internet. I have changed my mind because I want those of you who are considering surgery to understand the risks you're taking and I think a picture can explain that better than anything I can say. I, of course, had seen bad outcomes in pictures but I truely believed it couldn't or wouldn't happen to me. Please be careful when choosing your surgeon and understand what you're risking.

April 2012- My opinion is still the same. I would...

April 2012- My opinion is still the same. I would not go to Jay Burns if you paid me. I'm 12 days postop from a revision by Dr. Rohrich and my face is much closer to what I use to look like but still not the same. The experience with Dr. Rohrich at UTSW was AMAZING compared to the experience with Jay Burns at the little surgery center. I look back on it and feel lucky to be alive.

I continue to hear from a few of Dr. Burns'...

I continue to hear from a few of Dr. Burns' patients that are very displeased with their results, as I am also. It has been almost 2 years since JB did surgery on me. I have had a revision with fair results but I will never look the same. I wish the others would speak up and stop being fearful of repercussions so that others would see the extent of this lack of skill. The last time I visited JB, I felt he was uncaring, arrogant, unable to admit his work did not have a good outcome, contradicted himself on several issues, and actually stated he wished the docs who gave me 2nd opinions would say those things to him. Oh, if he only knew what they said.

Still Not Happy

Jay Burns did my facelift several years ago. He tried to make me think
that "everything" would go back to my original features. My face is
still not the same shape. My opinion has not changed that he was not
honest with me and that he did not do a good job. I do not recommend him
for any type of surgery.
Dallas Plastic Surgeon

This doctor talks a good sale but did not inform me of the reality of the surgery. He spends most of his time trying to reassure you that he forgets to tell you about the real deal. All the surgeons I consulted with minimized the severity/extent of the surgery and recovery. I stressed to him that I did not want to look like I'd had a facelift, I also feel like I was talked in to having more surgery than I wanted or felt like I needed. I didn't get good instructions from the nursing staff. At the 4 week appointment I was told I didn't need to come back "unless you just want to". I feel like I look so horrible that I would never post pictures on the internet.Updated on 14 Feb 2012:I had a face, neck, and brow lift 13 months ago. I feel I was not well informed on what my choices were and what to expect postop. (I was told I'd be "presentable to go back to work in 2 wk") I quit my job after 8 weeks due to my altered looks and embarrassment. My face is now shaped like an hour glass, I have bald scars on the sides of my scalp, my eyes look nothing like myself. He spent most of our time together telling you how wonderful he was and that he's "there for you", but then saw me a total of 4 times after the surgery and said I didn't need to come back when he was confronted with the fact that he was deceptive about and did not inform me of the fact that he did not know how to do a brow lift without changing my hairline. This man was not able to admit that the surgery was not a good outcome and did not make any suggestions for correction. My experience with his surgical team was also a disaster which added fuel to the fire. In my opinion, this man either has a bad memory or has trouble telling the truth. I went to 5 different ps for 2nd opinions and they ALL agreed that I needed revision, one surgeon actually ask if a "real ps" had done my surgery, 2 oculoplastic guys ask (without knowing how unhappy I was)"are you happy with your facelift results?" Maybe I'm his only botch job but by the time I pay for the revision, hair tranplants, and possible eye surgery I'll have about 50K tied up in this "refreshed" look I was after. Be careful and even consider recording your visits with you phone.

1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
3 out of 5 stars Phone or email responsiveness
3 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
1 out of 5 stars Wait times
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