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POSTED UNDER Facelift Reviews

Brow, Face and Neck Lift - Dallas, TX

UPDATED FROM Notforme

Still Not Happy

$22,000
Jay Burns did my facelift several years ago. He tried to make me think
that "everything" would go back to my original features. My face is
still not the same shape. My opinion has not changed that he was not
honest with me and that he did not do a good job. I do not recommend him
for any type of surgery.

Notforme's provider

Jay Burns, MD

Jay Burns, MD

Board Certified Plastic Surgeon

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
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This doctor talks a good sale but did not inform me of the reality of the surgery. He spends most of his time trying to reassure you that he forgets to tell you about the real deal. All the surgeons I consulted with minimized the severity/extent of the surgery and recovery. I stressed to him that I did not want to look like I'd had a facelift, I also feel like I was talked in to having more surgery than I wanted or felt like I needed. I didn't get good instructions from the nursing staff. At the 4 week appointment I was told I didn't need to come back "unless you just want to". I feel like I look so horrible that I would never post pictures on the internet.Updated on 14 Feb 2012:I had a face, neck, and brow lift 13 months ago. I feel I was not well informed on what my choices were and what to expect postop. (I was told I'd be "presentable to go back to work in 2 wk") I quit my job after 8 weeks due to my altered looks and embarrassment. My face is now shaped like an hour glass, I have bald scars on the sides of my scalp, my eyes look nothing like myself. He spent most of our time together telling you how wonderful he was and that he's "there for you", but then saw me a total of 4 times after the surgery and said I didn't need to come back when he was confronted with the fact that he was deceptive about and did not inform me of the fact that he did not know how to do a brow lift without changing my hairline. This man was not able to admit that the surgery was not a good outcome and did not make any suggestions for correction. My experience with his surgical team was also a disaster which added fuel to the fire. In my opinion, this man either has a bad memory or has trouble telling the truth. I went to 5 different ps for 2nd opinions and they ALL agreed that I needed revision, one surgeon actually ask if a "real ps" had done my surgery, 2 oculoplastic guys ask (without knowing how unhappy I was)"are you happy with your facelift results?" Maybe I'm his only botch job but by the time I pay for the revision, hair tranplants, and possible eye surgery I'll have about 50K tied up in this "refreshed" look I was after. Be careful and even consider recording your visits with you phone.

Replies (5)

not for me, I am sending you a private message. if you have a few minutes I would love to hear some feed back thank you
Idk when ur pic#3 was taken, or if that look has maintained itself, but I think its a lovely pic. So sorry it didn't turn out the way you expected. It's a lot to go thru for a result you don't like.
It looks like that is ur revision pic. It looks very nice.
I also wanted to tell you that you really look so youthful and fresh faced:) You have a beautiful angular jawline, which is very youthful looking. I'm sorry to hear about what you've been through.
I realize this is five year old post ,I would love to know who did your revision in the last picture it looks great does anybody know?
UPDATED FROM Notforme

I continue to hear from a few of Dr. Burns'...

I continue to hear from a few of Dr. Burns' patients that are very displeased with their results, as I am also. It has been almost 2 years since JB did surgery on me. I have had a revision with fair results but I will never look the same. I wish the others would speak up and stop being fearful of repercussions so that others would see the extent of this lack of skill. The last time I visited JB, I felt he was uncaring, arrogant, unable to admit his work did not have a good outcome, contradicted himself on several issues, and actually stated he wished the docs who gave me 2nd opinions would say those things to him. Oh, if he only knew what they said.

Replies (18)

I cannot believe that other displeased patients would let their fear of repercussion keep them from posting their reviews of this surgeon to protect other potential patients from going through the same suffering. I mean, if they are so fearful can't they at least post anonymously? It is not ethical to fail to protect other innocent victims when all you had to do was take 5 minutes and post an anonymous review.
Charlene7 I agree with your comment, but when I posted an anonymous review of my doctor it was removed, along with several other reviews from other patients. I've since learned that this doctor gets his reviews removed all the time. He also does the same thing to a lot of his patients with a certain procedure, leaving them with exactly the same problems. My own review was relatively mild - I just said that he'd performed procedures without my agreement on my face that had left me with significant problems costing me thousands of dollars to fix, and that he wasn't an ethical doctor. on the same site, I read about a dissatisfied patient posting online who had a death threat via phone as a result (yes really!). My thing is that I'd be concerned for my family at home if some crazy guy started calling up and threatening my life for posting a review or photo. I can believe it happens, given I've read a lot of weird stuff on here.
You are right and I did
Wow, what a journey you have had. I must say though, your last picture that you posted, you look really good. I'm glad that you were able to find a surgeon to fix your face from the original surgeon. It is sad to say that the bad doctors do things like having the bad review postings removed and other unethical things. Of course they don't want people to know what they have done. I have had the same problem with my original surgeon. I too had to have a redo, although nothing as drastic as what you have suffered through. But you are looking good! Best, Chrystal Eckes.
Dr. Harold Bafitis is the one that did this to me and I wouldn't rreccommend him to an animal not alone a person. He has lied and never prepared me for what I had. He is not lisenced withe AMA but advertizes that he is Bd. Certifed twice in Plastic Surgery. He certainly didn't get the right training or would not have operated on me all at one time and talked me into more surgeries than I wanted and refused to see me after 7 mos when I did not heel.
Dear Notforme -- Your situation is so much like my own. I can see that you looked about 20 years older after your 1st "facelift" than you did before any surgery. I look about 20 years older after 2 "facelifts" than I did originally. You look about 20 years younger again after your revision facelift. I haven't been able to find a revision in Missouri to help me look at least more like I did before my face was ruined. It does appear that there are more options in Texas, but more expensive for me. Was the cost with Dr. Rohrich more than $10,000? Best of luck to you! Keep us posted with new photos.
I do not understand how anyone would trust their face to anything BUT a FACIAL plastic surgeon, I am not being insensitive but I have yet to read 1, not 1 negative comment about facial surgery being done by a "facial Plastic Surgeon " sorry for your bad experience
I've had two facial plastic surgeons mess my face up really bad
UPDATED FROM Notforme

April 2012- My opinion is still the same. I would...

April 2012- My opinion is still the same. I would not go to Jay Burns if you paid me. I'm 12 days postop from a revision by Dr. Rohrich and my face is much closer to what I use to look like but still not the same. The experience with Dr. Rohrich at UTSW was AMAZING compared to the experience with Jay Burns at the little surgery center. I look back on it and feel lucky to be alive.

Replies (85)

WOW....You Look AMAZING!! Did Dr. R do a lot of fat injections? If he did, he certainly knew what he was doing.....very beautiful
Hi, I know you must still have significant swelling, etc. But you look so much better already. I am happy for you. Really you look lovely!

Shame on your original surgeon. He is an incompetent butcher.
Unbelievable! Your face looks even and perfect. Your eyes look better and not off. What did PS do?
I agree. You look great. The fuller look to your cheek looks very youthful. True, you don't look like your pre-op picture but is it possible you look like yourself twenty years ago? Loving the look!

WOW!!  You look absolutely fabulous.   He certainly gave you a youthful but natural result!!  Enjoy!!

 
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