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POSTED UNDER eMatrix REVIEWS

Acne Scars- 1st E-Matrix Procedure - Dallas, TX

ORIGINAL POST

Had my first E-matrix procedure from the National...

jj.rda14
$528
Had my first E-matrix procedure from the National Laser Institute in Dallas. Everybody was very nice but nobody could prepare me for the procedure. The procedure was very painful and there was no numbing cream given, which I would definitely think that would help. It felt like a needle puncturing my skin everytime, but if it helps i can deal with it. I was told it would feel like a bad sunburn- it did, a really bad sunburn, my face was on FIRE!!! Keep in mind I've never had any procedures done before. I was told to take some regular Benadryl, which I did when I got home along with some Advil. The "fire" went away after a few hours, the Benadryl knocked me out so I slept great through the night. Today is day one post procedure- there is no pain, my skin feels dry and tight, alot of redness and I can see the "tracks" as well. I was told I can wash my face now, and I was given some post procedure moisturizing cream. Im a little worried to wash my face, I dont want to remove any skin or scars prematurely that will inhibit my healing process.
I can see my scars are less visible but I also think thats because I am swollen and red. So we will see once the swelling goes down.
I have paid for 2 more procedures, hopefully they will be easier since I know what to expect now. I didnt got a lot of post treatment instructions which I wish I would have or at least given me a piece of paper. I dont know what to expect except redness and some scabs, maybe peeling. They also mentioned something about avoiding hot showers cause it will reactive my face and it will burn again?? So if anybody can give me some post op instructions, or suggestions or what to expect that would be great.

Thank you :)

jj.rda14's provider

The Laser Institute of Dallas

Replies (21)

March 29, 2015
I wish you the best with this procedure. I've had every laser out there EXCEPT for this one with only minimal improvement in shallow scarring. Been thinking of doing this next. Would love to know how you feel about it later on. Good luck...
March 31, 2015
Hi kcd75: That's very interesting! I had a facial and wanted microdermabrasion, the esthetician said it wouldn't help that I should get a photofacial. She wasn't up selling cause they don't have laser procedures at the place she worked. So I booked a photo-facial, when I go there the laser technician said the photo-facial wouldn't help with acne scars and I needed E-matrix. I had NO idea what it was honestly, but I was willing to give it a try if I get results. So I bought a package of 3 right then, immediately went into the room to start my procedure. This is also why I was asking for post op information because I think I got skipped on the pre-op and post-op instructions. Since I've never gotten any laser treatment done, I have nothing to compare it to but I know it hurt like heck dying the procedure, and my face was on fire for a few hours afterwards, like 2nd degree burn fire (haha). But now it's fine, except the surface of my skin looks so rough and it's starting to itch and peel. I can still see the "waffle imprint" of the laser on my face but I'm thinking it will peel off in time. Not really looking forward to doing this 2 more times but I'm more prepared now, and it's worth it if it makes my acne scars go away. They've plagued me since I was 16 and I'm almost 30. So I'll keep you posted and keep your fingers crossed that I receive the results I want after all this!! :)
March 31, 2015
*during
April 26, 2015
Please keep us posted with pics and everything!!! I am right there with you I've had these nightmares on my face for years now and it's such a hit for my self esteem :(
March 30, 2015
Good luck I hope everything works out for you. I'm about to get my first treatment in a few days, it seems like it is a very safe and effective process from what I've been reading. What did you skin look like on day 2 and 3 after the treatment ? Did the redness and swelling go away ?
March 31, 2015
Steveng: Thank you very much! Umm I had my procedure Friday afternoon and on Sunday morning I went to church with mineral powder from neutrogena. I was still kinda red and a little swollen but I was able to cover it up for the most part. Today the redness and swelling has gone down more, I worked today, with mineral powder, I was able to cover the redness however now my skin is so rough and about to start peeling so the surface looks really rough right now but I do think I can already see improvement with visibility of my acne scars. That makes me happy and makes it worth it. I'll post a pic later if you like. Good Luck with your treatment! Keep me posted on how it goes!
May 12, 2015
Get your money back for your next 2 sessions, my skin looked pretty good after first one,seemed worse after 2nd then bam 3ed one completely Destroyed my skin,under my eyes looks like orange peels,deep bumpy pores(that I never had before) been a year of hell and a fortune trying to fix and to no avail still looks like [RS bleep],I would like a lawyer to get back all the money I spent to look worse than I ever have in my life
January 6, 2016
hi its been long do you find any improvement in yours scars are you doing any further treatment
May 28, 2015
I too suffer from acne scars. I know I need a few different procedures done since I have a combination of different scars. Do u recommend going to the laser institute of dallas? Who is your doctor?
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June 14, 2015
Hello, I am a laser tech and also have done prior in service trainings for that machine as well as received and given Ematrix treatments to my clients... They are amazing but yes everyone's pain tolerance is the same sometimes it's the way it is mentally processed. I find that most of my clients the 2nd time around tolerate it better just because they know more what to expect.. Originally I was trained that topical numbing cram blocks the re heat source from hitting the water in your tissue so if you use it you won't get a good result so I don't use it on myself or my clients.. At the location I work at out of about 500 clients I need to use what is called a simmer cooler just so those few clients are comfortable. You can ask if they have one you can use during the treatment. Post care, yes you can wash your face gently with your hands and pat it dry, then apply a post laser lotion. it will feel right dry and itchy for up to 8 days depending on the client and how fast you heal. You can apply makeup after 12 hrs if you want. NO NO scrubs or peeling agents for 2 weeks so no Retin A, Vit C serum, no AHA.. Just be gentle. The grid marks will stay fit up to 8 days at most just leave them as long as they want to stay. You heal from the inside out so they will come off when you have nice healed skin underneath... Wear hats and sun block for 2 weeks if you are outside for more time that just a quick walk to your vehicle ... Do t overheat your body temp for 48hrs. No working out, no sauna or really hot showers. Just for 48hrs on that. I had a client that ate spicy food 24 hrs after and she warmed up and started to swell again... You picked a great treatment!!!
January 6, 2016
hi can you please tell me whether it will lead to large pores because i had large pores from laser treatments
UPDATED FROM jj.rda14
1 day post

More photos

jj.rda14

Replies (1)

July 23, 2015
Good morning!! I am considering sublative treatments after I've finished my Fraxel Restore series to help smooth out some mild to moderate pitting on my cheeks. I just read the review on your sublative procedure. How are you doing now? Did you go for your subsequent treatments? Did you achieve any improvement? If so, how much? I look forward to hearing back from you. Enjoy your day :)
UPDATED FROM jj.rda14
4 days post

EMatrix post op day 4

jj.rda14
The redness and swelling are pretty much gone. Now my face is very dry, itchy, and peeling. I just keep moisturizing and I'm wearing light layers of neutrogena mineral powder. I am also using a post laser procedure gel from The Laser Institute of Dallas after my procedure. It's hard to see the results but I have had a few compliments that my face looks smoother :)

Replies (7)

April 7, 2015
Hi, did they say that most of the results would be seen after a few months of the last treatment? Was the $528 for all 3 face treatments and how are subsequent treatments spaced? Best of luck!
April 8, 2015
They didn't say when most of the results would be seen, I assume after the last session. Yes 521 for all 3 sessions, spaced 6 weeks apart. Thanks! :)
October 5, 2017
That's awesome I paid $750 for one treatment
October 25, 2015
Hi - have you got any new photos? Was it worth the ematrix procedure ?
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June 5, 2017
I own a med spa in Florida and perform E-Matrix with Syneron Candela Sublative applicator. The first day will feel very hot as you were told, 2nd - 3rd day micro-crusting will occur. It's extremely important to keep the skin moist with a light emollient until all scabbing has come off. A chemical free sunblock of 50spf should be applied with any sun expose, even indirect sun expose, meaning sun coming into the home. If you feel dry and itchy, apply a light coating of the emollient you were given at your procedure. If the itching is still there, apply an over the counter Cortisone creme. Be careful to avoid any anti-inflammatory medications while having treatments. At least with my Elos Plus Sublative, it's causing a histamine reaction which is a part of the process, you want to keep the histamine reaction working. So, only a topical Cortisone for itching is best. Keep the water cool when washing the treated with a mild face wash such as Chamomile face wash or one made for post laser treatments for at least one week post treatment. Limit sun expose for 30 days following each treatment to avoid hyper-pigmentation. They probably told you the results of your treatment take 30- 90 days after your last treatment, however expect fresh looking skin after the micro-crusting. I hope that's helpful- Nora from Executive Skin & Laser
October 5, 2017
Im on day 3 looks really grid like. Should I moisturize? They never told me to they just said sunblock. And no exfoliating. Please help what should I do and I see some people saying that it damaged their skin after 2 or 3 rd treatments how true is that
April 5, 2018
I am day 2 after my first EMatrix. can I tie Muinex D for my Sinuses? Ny face I still very red and raised where the grid marks are. I’m also worried about others talking about it damaging their skin. I’m doing it for some new cane aces I want to get rid of. most of my skin texture is vey good, I only Hebrew act on my chin. I’m concerned about damaging the rest of my face. thank you!