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*Treatment results may vary

Refreshed

Looked tired and older than my age at 54 years old. Now I look more refreshed. I am using good skin care to maintain and prolong my results!

I had my consultation in June 2016. My surgery was...

I had my consultation in June 2016. My surgery was in August 2016. The surgery went well. The anesthesia was a little scary, as there was no Anesthesiologist or CRNA present. No IV, just medications by mouth and waited an hour then surgery started. Being a RN myself, this was scary in retrospect! I should have asked prior for exactly what the anesthesia would consist of, and would the proper Anesthesia person be in the OR.
Even though I researched and tried to prepare for the recovery process, I was NOT!
I only took off work 16 days and when I went back to work, I still looked very swollen, asymmetrical, and people looked at me in disbelief.
On about day 5 post op, I freaked out, thinking I had made a big mistake and would be permanently disfigured. I read other people's experience and realized I had to be patient, and have faith I would in due time. And I did heal! At 6 months I finally started feeling better. I am almost 1 year from my surgery and happy with my results with a few exceptions.
Right after the surgery, I had questions and could not get a call back from my Surgeon's nurse. When I finally got in touch with her, she was not helpful or supportive. I had 2 follow up visits at 1 month and at 3 months. Pictures were taken to compare before and after which were remarkable. Yet the only complaints I have about my experience is 1) The anesthesia seemed very unsafe, 2)The staff/RN lack of availability for questions and concerns, 3)I still have noticeable scars behind ears,
4) I came away from all this feeling that once the physician got my money, the support and customer service ended, 5) Overall, I am happy with the results now, but not sure I would do it over again due to the EMOTIONAL aspect and how long it takes to HEAL and not feel like a freak in public. The physician definitely did not prepare me beforehand!!!

Provider Review

Board Certified Facial Plastic Surgeon
17311 Dallas Pkwy., Dallas, Texas
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
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