Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

Coeur D Alene Plastic Surgery Trying to Double Charge for my Procedure

I decided to use Coeur D Alene Plastic Surgery for my Cool Sculpting procedure of my upper arms. They were very professional from the beginning. I went in for my appointment at 1:00 pm Thursday afternoon and the procedure lasted until approximately 2 hours and 20 minutes 70 minutes on each arm which was the time they allowed for it from the beginning. I thought everything was going well. Everything went if without a hitch. Here is where the problem comes in. I paid 750.00 at my consultation and was told the other 750.00 would be charged at the time of the procedure. This is exactly what happened.

I went to work this morning thinking everything was great. Coeur D Alene Plastic Surgery called me at approximately 9:30 this morning to inform me there was a problem with the charge to my card. I assumed the charge hadn’t gone through but then she informed me that since they had used 2 paddles on each arm it was double the cost and I owed them another 1500.00! I explained to her that I was not informed of this added charge at the time of the procedure. If I was I would NOT HAVE HAD IT DONE. I’m not sure where to go from here. I’m still very disappointed and confused frustrated!!!

Provider Review

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times