Trying to double charge - 2 paddles on each arm it was double the cost

I first had Cool Sculpting at Coeur D Alene Plastic Surgery on 9/14/2023 and my upper arms actually got bigger. On 6/25/2025 I returned to Coeur D Alene Plastic surgery and Dr.Kate Kuhlman-Wood said it looked like paradoxical adipose hyperplasia caused by Cool Sculpting. On 8/6/2025 when I returned to her to see if we could do an upper arms lift she retracted her diagnosis of paradoxical adipose hyperplasia I’m guessing because she realized it was her practice that had performed it then actually told me I still owe her for the Cool Sculpting treatment she had done in 2023! This is not true and I still have the receipts to prove it. She then proceeded to tell me before she could do an arm lift I would have to go through a weight loss treatment at her facility using Smaglitude to the tune of about 2500.00$. I am not overweight! I am 5’6” and weigh 145 lbs.

I decided to use Coeur D Alene Plastic Surgery for my Cool Sculpting procedure of my upper arms. They were very professional from the beginning. I went in for my appointment at 1:00 pm Thursday afternoon and the procedure lasted until approximately 2 hours and 20 minutes 70 minutes on each arm which was the time they allowed for it from the beginning. I thought everything was going well. Everything went if without a hitch.

Here is where the problem comes in. I paid 750.00 at my consultation and was told the other 750.00 would be charged at the time of the procedure. This is exactly what happened.

I went to work this morning thinking everything was great. Coeur D Alene Plastic Surgery called me at approximately 9:30 this morning to inform me there was a problem with the charge to my card. I assumed the charge hadn’t gone through but then she informed me that since they had used 2 paddles on each arm it was double the cost and I owed them another 1500.00! I explained to her that I was not informed of this added charge at the time of the procedure. If I was I would NOT HAVE HAD IT DONE. I’m not sure where to go from here. I’m still very disappointed and confused frustrated!!!