Reviews you can trust, from real people like you.      
How it works
  • Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office.
  • This multi-step process takes up to 24 hours from review submission to publication.
  • Doctors can't pay to have reviews removed or hidden.
  • Reviews are only removed at the reviewer's request or if they violate our Terms of Service.

If you have questions or believe we should re-evaluate a published review, let us know.

Sort by:
*Treatment results may vary

People... Anyone... Please help. I need advice,...

People... Anyone... Please help. I need advice, comfort, positive outcomes anything right now. I am devastated after suffering damage from a Gemini laser procedure that was only meant to clear up some facial redness and broken capillaries. The doctor jacked up my settings and after 2 months things are not good. The texture of my skin has been completely compromised and where it was once beautiful and smooth it is now scratched up and scarred and crepey and dry and makeup only enhances the weird texture. I don't know what to do. I am still red and inflamed and can see the laser track marks all over my cheeks. I have never been so depressed in my life. I have read so many reviews of people in the same boat as me but none who had the Gemini laser as I did. Is there anyone who has advice for me?  I have told no one because I am so ashamed of myself. I only wanted to fix minor imperfections now I don't recognize myself.

Attempting to correct what's gone weong

As I mentioned I am extremely disturbed by the situation I have found myself in. But at this point I have to learn to accept that what's done is done and thinking about everything that was great in my life pre laser is only going to hinder my healing. So I am deciding to take a step forward and begin what I hope is a healing process. I have ordered the Psoria gold ultra which has been said to improve laser damage some, minimally if anything, but I'll take it. At 10 weeks out I am not going to do anything drastic as the skin is still in the injury and recovery stage. I will begin with the Psoria as soon as it gets here and will update on how it does for me. If anyone has anything to say about their experience with it, please share. They say that it must be used within 6 months of damage so I am still in that window.

No doc answers

Interesting how no doc answers questions about the damage incurred after a botched laser procedure. Going through the many questions people have asked, I notice the majority, including mine, remain unanswered. And so we are on our own. Amazing to me that individuals who have studied the skin extensively (all these doctors) have no clue what is happening to the skin after these procedures. Nor what can be done, perhaps because nothing can be done. Maybe they just are too ashamed to admit that they destroyed someone's face and ultimately their lives and they can't live with the guilt. So they avoid it altogether. I know when I went back to my derm after the procedure he blew off my damage and said the huge red welts would subside in a few days and that it was normal healing. Well 2 months later they subsided somewhat only to reveal more disturbing damage. So yea thanks Doctor. You really know what you're talking about. Then he says I can prob blend in the blotchiness with a tan!! A dermatologist!' Telling me I could make my horribly injured skin look better by causing more injury. What in gods name is wrong with this dude. What a situation to be in.

Provider Review

Board Certified Dermatologist
7100 Graphics Way, Lewis Center, Ohio
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Wait times