POSTED UNDER ClearChoice Dental Implants REVIEWS
Office review: emergency arose
ORIGINAL POST
Emergency Arose
rkingdomcomeJuly 10, 2024
I had full intentions of working with Clearchoice and they were congenial and helpful UNTIL a family emergency came up and I was unable to follow through with treatment. I had to not go through with it and when they found out it would not happen and they were losing their money everything changed. I have been humiliated and they wanted to know what my family emergency was and got deep almost insisting what was going on and it was private and I told them that but they pushed relentlessly. They lost a patient merely because it about the money. They never told me if things happened they would withhold $1000.00 for "treatment" which was merely looking in my mouth and choosing color and sizes. It was a holiday week and they were closed the two days after my visit and I called them immediately upon their opening of the office. I'm literally sick as I thought they would treat me differently and my heart is so sad. Not only with my family emergency and trauma but they truly don't care when money is involved.
UPDATED FROM rkingdomcome
Horrible Customer Service
rkingdomcomeAugust 15, 2024
I was seen at the Newnan branch of clearchoice on July 3rd for implants. After paying for the work my primary care physician did not clear me for surgery to which I had to let them know. Just make sure they treat you like crap if you have to cancel and give you hell trying to get a refund!! I have NEVER been treated so poorly and am filing a complaint with the BBB as well as State Board of Dental Examiners. It looks like it's going to take litigation to get a refund. Would NEVER recommend.
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